Measuring organizational responsiveness: the development of a validated survey instrument

Hoyt, James; Huq, Faizul; Kreiser, Patrick M.

doi:10.1108/00251740710837979

Cited by 40 publications

(29 citation statements)

References 65 publications

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“…Hoyt et al . () posit that it is the criticality of supplier selection (and their capability characteristics) within an agile system that affects supplier responsiveness. Consequently, there is a need for future research to investigate partners’ specific characteristics in relation to supply chain agility development.…”

Section: Organizational and Supply Chain Agilitymentioning

confidence: 99%

“…This finding serves to emphasize the significance of partner diversity in terms of their capabilities and characteristics, as well as the difficulty in maintaining agility within complex supply chain environments. Hoyt et al (2007) posit that it is the criticality of supplier selection (and their capability characteristics) within an agile system that affects supplier responsiveness. Consequently, there is a need for future research to investigate partners' specific characteristics in relation to supply chain agility development.…”

Section: Supply Chain Agilitymentioning

confidence: 99%

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Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

Fayezi

Zutshi

O’Loughlin

2016

Int J Management Reviews

176

205

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This paper provides a review of the literature while contributing to academic understanding of the concepts of agility and flexibility within the supply chain. The research identified 83 peer‐reviewed articles through a structured review technique, which is based on a three‐stage refinement process. Data reduction procedures using codification, sentence strings and a review of keywords, title, abstract and conclusion were used in the search. The papers identified focused on organizational and supply chain agility and flexibility. The acknowledged gaps in understanding and development of agility and flexibility in supply chains were identified and categorized in terms of conceptual, contextual and methodological gaps. Subsequent to the gap analysis, this paper argues that effective relationship integration with key partners is a fundamental mechanism for mitigating the problem of control dissipation, which has hindered academic understanding with respect to development and application of agile and flexible capabilities in supply chains. The findings in this paper will help academics to gain a better understanding and to develop the concepts of supply chain agility and flexibility. In addition, the findings indicate that supply chain stakeholders need to address the issue of relationship integration when undertaking, or participating in agility and flexibility development programmes, so as to maximize supply chain performance. The paper concludes by highlighting implications for managers and researchers, and proposes a number of areas for future investigation.

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Section: Organizational and Supply Chain Agilitymentioning

confidence: 99%

Section: Supply Chain Agilitymentioning

confidence: 99%

Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

Fayezi

Zutshi

O’Loughlin

2016

Int J Management Reviews

176

205

View full text Add to dashboard Cite

show abstract

“…An agile organization's employees should be multi-skilled. Such an attribute enhances their adaptability and allows them to complete different tasks in changing environments when needed (Hoyt, Huq, & Kreiser, 2007;Sherehiy et al, 2007). Furthermore, people should always be willing to continuously learn and update their abilities.…”

Section: Factor 1: Workforcementioning

confidence: 99%

“…Hence, this factor also covers cooperation with partners to support a flexible and trust-based relationship (Hoyt et al, 2007). While research sees establishing an agile supply chain and building virtual organizations as a key aspect in agile manufacturing (Gunasekaran & Yusuf, 2002;Agarwal et al, 2007), this factor's items emphasize selecting and monitoring partners based on quality.…”

Section: Factor 4: Collaboration and Cooperationmentioning

confidence: 99%

Dimensions of Organizational Agility in the Software and IT Service Industry – Insights from an Empirical Investigation

Wendler¹

2016

CAIS

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Abstract:Agility has increasingly gained attention in the software and IT services industry over the last years and academia put a heavy emphasis on research about agile software development methods. However, an organization does not only comprise development teams, and research often lacks an organizational perspective on agility. Presently, we have no consensus about what constitutes an "agile organization". Hence, in this study, I identify the structure behind the concept of organizational agility using an exploratory research approach. I conducted a survey among organizations in the software and IT service industry and performed an, exploratory factor analysis and a cluster analysis (based on the variables). The results show that one can describe organizational agility using six interrelated factors that one can further aggregate into the three basic dimensions of "agility prerequisites", "agility of people", and "structures enhancing agility". The identified structure is a first step toward a common understanding of organizational agility and helps to guide further research activities while simultaneously supporting practitioners in assessing the agility of their organizations.

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“…According to Hoyt, Huq andKreiser (2007:1590), responsiveness is one of the most vital characteristics necessary for today's organisations to possess. The ability to know what is happing especially in the external environment can be achieved by deploying a tool like BI to monitor and evaluate the impact that changes are going to have on the business operations.…”

Section: Background To the Study And Aimsmentioning

confidence: 99%

The application of a Business Intelligence tool for strategic planning in a higher education institution: a case study of the University of the Witwatersrand

Nyalungu

2011

TDSA

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This article presents a discussion on the importance of business intelligence (BI) and the role that a specific BI tool, Business Intelligence Enterprise Edition, plays in the strategic decision-making processes in an organisation. The University of the Witwatersrand, often referred to as Wits, was used as a case study. The main objective of a business intelligence tool is to improve the quality and timeliness of the input of data to the organisational decision-making process. The quality of the data, which is an organisational asset, is therefore of the utmost importance. Approaches for the identification of business intelligence from corporate information and knowledge management were also assessed. A questionnaire was administered among key informants within the university in order to address some of the pertinent issues at higher education institutions. In addition, the role of a data warehouse within the business intelligence framework was presented. The paper itself covers a wide range of disciplines from information technology, knowledge management to decision sciences. The article also presents a proposed framework to be used in line with the best practices in the implementation of business intelligence solutions.

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Measuring organizational responsiveness: the development of a validated survey instrument

Cited by 40 publications

References 65 publications

Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

Dimensions of Organizational Agility in the Software and IT Service Industry – Insights from an Empirical Investigation

The application of a Business Intelligence tool for strategic planning in a higher education institution: a case study of the University of the Witwatersrand

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