Measuring management quality in the factory

Groote, Xavier de; Loch, Christoph H.; Heyden, Ludo Van der; Wassenhove, Luk Van; Yücesan, Enver

doi:10.1016/s0263-2373(96)00051-5

Cited by 16 publications

(17 citation statements)

References 6 publications

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“…It uses the Competitive Strategies and Best Practices Benchmarking Questionnaire to serve this objective. In this respect, it is a study along the lines of studies performed earlier in various countries and different sectors of industry (e.g., De Meyer et al, 1992;Kim and Arnold, 1996;Voss et al, 1993Voss et al, , 1994Voss et al, , 1995bVoss et al, , 1996Whybark and Vastag, 1993;Vastag and Whybark, 1994;Australian Manufacturing Council, 1994;De Groote et al, 1996).…”

Section: Introductionmentioning

confidence: 99%

Benchmarking best manufacturing practices

Ulusoy

İkiz²

2001

International Journal of Operations &Amp; Production Management

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The study reported here is a benchmarking study conducted to quantify how well companies operating in various sectors of the Turkish industry match up to best practice, both in the practices they adopt and in the operational outcomes that result, and to test the hypothesis that the closer a company is to best practice, the more likely it is for that company to achieve higher business performance. The survey conducted in 1997 and 1998 included 82 companies from the Turkish electronics, cement, automotive sectors and part and component suppliers to the appliance industry. For data gathering, the Competitive Strategies and Best Practices Benchmarking Questionnaire is employed supported by some follow-up interviews and one-day site visits. Two small groups of companies are classified as leaders and laggers depending on how close they were to best practice. It is shown that the leaders have performed better than the laggers in adopting best manufacturing practices and in the achievement of high performance levels. The leaders also have achieved substantially higher business performance than the laggers. Furthermore, it is observed that large-sized companies outperform the rest both in terms of their success in implementing best manufacturing practices and in achieving high operational outcomes and that there is no appreciable difference between industrial sectors in implementing best manufacturing practices and in achieving high operational outcomes.

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Section: Introductionmentioning

confidence: 99%

Benchmarking best manufacturing practices

Ulusoy

İkiz²

2001

International Journal of Operations &Amp; Production Management

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“…Additionally models illustrating the affect of quality on operating, financial and market performance are available in the literature (Flynn et al, 1995;Samson & Terziovski, 1999;Ahire & Dreyfus, 2000;Das, Handfield, Calantone, & Ghosh, 2000;Hendricks & Singhal, 2001;Kaynak, 2003). A model for quality management driving factory performance was developed by De Groote, Loch, van der Heyden, van Wassenhove, and Yucesan (1996). Joseph, Rajendran, and Kamalanabhan (1999) developed an instrument for measuring TQM implementation in manufacturing-based business units in India.…”

Section: Literature Reviewmentioning

confidence: 99%

Assessment and improvement of quality management capabilities for manufacturing industries in Australia

Lobo¹,

Matawie

Samaranayake

2012

Total Quality Management & Business Excellence

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This paper provides an assessment of the quality management capabilities of the manufacturing industries in the Western Sydney Region of New South Wales, Australia based on a conceptual framework of the Quality Management Assessment Framework (QMAF) model which incorporates Information Communication Technology as an enabler. Survey data collected from a range of small, medium and large manufacturing organisations were used in this assessment. The results established the general reliability of the QMAF model and provided comprehensive profile of the quality management capabilities, highlighting deficiencies in industries in the Western Sydney Region. The main limitation of this research was the small sample size, even after conducting follow-up mail outs to the whole population of 1236 organisations. The analysis provides valuable guidelines to the managers of the participating organisations aiming at bettering their business processes in many ways, including benchmarking their performance against the best case scores of the QMAF, a precursor to facilitating the determination of insights which could be used to promote quality improvement programmes.

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“…Several authors emphasised relations between quality management and production quality (Luning et al, 2002a;Hendricks & Singhal, 2000;Louwes, 1996;Mainsah & Stout, 1995;Noori & Radford, 1995;Ziggers, 1993;Bots, 1991). Moreover, others describe the relation of the business environment to quality management or production quality (Gulati et al, 2000;Mentzer et al, 2000;Jayaram et al, 1999;van der Bij & Broekhuis, 1998;Messner, 1998;Ziggers, 1997;de Groote et al, 1996;Waszink, 1995;van der Loo et al, 1995;Bots, 1991;Benson et al, 1991;Mulder, 1991).…”

Section: Relationsmentioning

confidence: 99%

Measuring effectiveness of food quality management in the bakery sector

Spiegel¹,

Luning

Boer³

et al. 2006

Total Quality Management & Business Excellence

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The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content. This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden.

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Measuring management quality in the factory

Cited by 16 publications

References 6 publications

Benchmarking best manufacturing practices

Benchmarking best manufacturing practices

Assessment and improvement of quality management capabilities for manufacturing industries in Australia

Measuring effectiveness of food quality management in the bakery sector

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