Measuring Knowledge Enablers and Project Success in IT Organizations

Abstract

Knowledge enablers exist at the organizational and project levels. There is however, no meaningful means to measure organizational or project knowledge sharing. The need to understand the elements that enable this flow of knowledge is dramatically evidenced in information technology organizations in which insufficient knowledge sharing leads to intellectual capital loss, rework, skills deterioration, and repeated mistakes that increase project costs or failures. The goal of this study was to examine the relationship among knowledge sharing processes at the organizational level – organizational learning enablers (OLEs) – the project level – project learning enablers (PLEs) – and project success variables (PSVs). After identifying and validating the OLE, PLE, and PSV constructs they were codified in a survey. Results showed a positive and significant relationship among OLEs, PLEs, and PSVs. A multiple regression indicated that the combination of OLEs and PLEs accounted for 30% of a project's success, however, PLEs alone were not statistically significant.

Understanding Knowledge Sharing Among ICT Professionals

“…Recent studies have shown increased attention to KS in organisations (Arain et al, 2018;Lotfi et. al, 2016;McKay et al, 2015;Ramayah et al, 2013;Ranasinghe et al, 2013;Ganguly et al, 2011;Jeon et.al, 2011;Wang & Noe, 2010;Hsu & Lin;Cabrera et al, 2006;Peltokorpi, 2006;Ipe,2003). In addition, KS studies have expanded their research focus to include professional groups such as academicians (Fullwood et al, 2019;Ramayah et al, 2013), accountants (Phang & Foong, 2010), civil and mechanical engineers (Matzler et al, 2008), librarians (Noaman & Fouad, 2014) and healthcare practitioners (Razzaque et al, 2013).…”