Measuring Hotel and Resort Performances During and Post-COVID-19: A Balanced Scorecard Approach

Kwong, Leo Y. L.; Fang, Marcela; Gabrielova, Zdenka

doi:10.1007/978-981-97-1891-7_6

Case Based Research in Tourism, Travel, and Hospitality 2024

DOI: 10.1007/978-981-97-1891-7_6

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Measuring Hotel and Resort Performances During and Post-COVID-19: A Balanced Scorecard Approach

Leo Y. L. Kwong,

Marcela Fang,

Zdenka Gabrielova

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Measuring Hotel and Resort Performances During and Post-COVID-19: A Balanced Scorecard Approach

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References 24 publications

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