“…Performance is also a multidimensional and multilevel construct, which has been observed in the most diverse public organizations under varied aspects. With regard to Justice Organizations, performance has been linked to: speed of judicial proceedings (e.g., Abramo, 2010), workload and output (e.g., Beenstock & Haitovsky, 2004;Jonski & Mankowski, 2014), efficiency (e.g., Yeung, 2020), access to justice (e.g., Cunha, Oliveira, & Glezer, 2014;Oliveira & Cunha, 2016), quality, and effectiveness (Gomes & Guimarães, 2013). In the present study, performance is observed through the perception of bureaucrats about the results and policies produced by the PDO.…”