2009
DOI: 10.1108/17410401011006112
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Measuring efficiency, effectiveness and performance of Indian public sector banks

Abstract: Access to this document was granted through an Emerald subscription provided by MCGILL UNIVERSITY For Authors:If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comWith over forty years' experience, Emerald Group Publishing is a leadin… Show more

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Cited by 115 publications
(118 citation statements)
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References 58 publications
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“…This results from the tradition for public banks to act as a kind of employment agency in countries with restricted employment opportunities. Furthermore, public banks tend to support public activities with a low level of profitability (Kumar and Gulati, ).…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…This results from the tradition for public banks to act as a kind of employment agency in countries with restricted employment opportunities. Furthermore, public banks tend to support public activities with a low level of profitability (Kumar and Gulati, ).…”
Section: Resultsmentioning
confidence: 99%
“…Public banks are not usually tested in efficiency analyses, but, in the Angolan context, public banks account for 16% of the sample, which justifies the present hypothesis. The efficiency of public banks has been examined by Kumar and Gulati ().
H2: Public ownership has a positive impact on the efficiency of Angolan banks.
…”
Section: Theoretical Background and Hypothesesmentioning
confidence: 99%
“…the bank, university, business network and microfinance institution) can be found. See, for examples, Sarrico and Dyson (2000), Mouzas (2006), Kumar and Gulati (2010), and Widiarto and Emrouznejad (2015). Note.…”
Section: Operating Revenue-dea Efficiency (Or-deae) Matrixmentioning
confidence: 99%
“…In academic literature, operating revenue is also used to express operational results of a company. For examples, operating revenue for measuring effectiveness of service organizations (Gronroos & Ojasalo, 2004), and operating revenue (i.e., operating income which equals net-interest income plus non-interest income in the bank industry) for measuring effectiveness of Indian public sector banks for the financial year 2006/2007 (Kumar & Gulati, 2010).…”
Section: Operating Revenue and Fortune Global 500mentioning
confidence: 99%
“…Unfortunately, to construct efficiency frontier with high quality is not so easy and it is still a hot issue in research. Kumar and Gulati [7] use linear programming in 2010 to construct efficiency frontier for 27 public sector banks operating in India and find out that high efficiency does not necessarily create high effectiveness and performance.…”
Section: Efficiency Frontiermentioning
confidence: 99%