Measuring E-government Performance in the European Union With Efficiency Measurement by Means of Data Envelopment Analysis in the Context of Renewable

Abstract

Digitalisation is one of the European Union's priorities. The European Parliament is shaping and helping to shape new legislation in this area. Digitisation should also help in the transition to a greener economy and in achieving climate neutrality. E-government is one area of digitisation that has been under way for several years in European countries. In this paper, we have focused on identifying different indices that are aimed at measuring digitalization or e-Government. The results of the analysis showed that there are several indices that focus on this area within the EU, such as EGDI, EPI, LOSI, DGI, e-Government benchmark, Eurostat - internet use, GII, DSGI, Going Digital toolkit and DESI. Subsequently, the index areas to be used in the DEA method to measure the effectiveness of e-Government related inputs and outputs within the EU were identified. As can be seen from the analysis, the DEA method has various uses. In order to be able to use the method properly it was necessary to select the most appropriate parameter and to verify their suitability by means of correlation analysis. Among the input and output indices were chosen Internet usage, DSGI, GII, e-Government benchmark, Interaction with public administration online. From the analysis 3 inputs and 3 outputs were used. After implementing the correlation, it can be said that the values between the selected sub-variables are suitable for DEA analysis. Two models were chosen for the calculation, namely CCR and BCC model. CCR model evaluated 10 states as efficient and BCC model evaluated 13 states as efficient. In addition, in the close analysis, we have taken a closer look at the CCR model's inference. Countries such as Denmark, Finland, Estonia, Malta, Portugal, etc. were efficient outliers. When comparing the regions within the EU, we can conclude that the countries of Northern Europe are the most efficient in the field of digitalization (e-Government). As many as 4 countries out of 7 are efficient. In a future study it would be useful to use the SBM model and try to measure the impact of digitalization on selected areas such as economy, society, environment, etc.