Abstract:This study evaluates the effectiveness of central bank policy in influencing intention to use a new payment platform, QRIS (Quick Response code Indonesian Standard). The evaluation is hindered by the contemporaneous emergence of the COVID-19 pandemic, which acts as a confounding factor in adopting the new payment instrument. To disentangle the effect of those variables, we collected data from 617 respondents consisting of customers and merchants, employed a structural equation model with SmartPLS, asses fourte… Show more
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