Measuring Causal Effects of Civil Communication without Randomization
Tony Liu,
Lyle Ungar,
Konrad Kording
et al.
Abstract:Understanding the causal effects of civility is critical when analyzing online social communication, yet measuring causality is difficult. A/B tests and other randomized experiments are the gold standard for establishing causal effects but they are inapplicable in this setting due to 1) the inability to control civility levels in an experiment, and more importantly, 2) ethical constraints on intentionally randomizing civility levels. We develop a novel quasi-experimental approach to quantify the causal effect … Show more
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