Measures and Tools for Supporting ICT Appropriation by Elderly and Non Tech-Savvy Persons in a Long-Term Perspective

Müller, Cláudia; Hornung, Dominik; Hamm, Theodor; Wulf, Volker

doi:10.1007/978-3-319-20499-4_14

Cited by 20 publications

(17 citation statements)

References 25 publications

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“…Furthermore, we found it was valuable for people to be able to dedicate time for specific prioritization of different functionalities. This reflects the position of Müller et al ( 21 ) by creating anchor points to connect technology with people's daily lives. The super-users can then suggest specific pathways for learning using the manual, but the older adult can decide which track is most meaningful for them.…”

Section: Discussionsupporting

confidence: 53%

“…Additionally, another study found that tablets are currently too complex and recommend reducing available options on them (20). Furthermore, there is a need to ensure there is appropriate support matching the experiences of older adults with (self) supporting measures, tools and social networks (20)(21)(22)(23), that the context for use is optimized (3), and that actions are performed along with peers to positively influence learning (24).…”

Section: Introductionmentioning

confidence: 99%

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Creating a Social Learning Environment for and by Older Adults in the Use and Adoption of Smartphone Technology to Age in Place

Haan

Brankaert

Kenning

et al. 2021

Front. Public Health

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Smartphone technologies can support older adults in their daily lives as they age in place at home. However, they may struggle to use these technologies which impacts acceptance, adoption, and sustainable use. Peer to peer community learning has the potential to support older adults to learn using (smartphone) technologies. This paper studies such a learning community approach and how it can support older adults to learn using and adopt the smartphone application GoLivePhone. This technology assists older adults in their daily living by supporting them through fall detection and activity tracking. In particular, the interface of this application can evolve and adapt as older adults become more knowledgeable during the use process or as their abilities change. This paper shows a field study with seven older adults learning and using the GoLivePhone technology through a living lab approach. These older adults participated in this research in a technology learning community that was set-up for research purposes. For this we used ordinary Samsung A3 smartphones with the simplified GoLivePhone software, particularly designed for older adults. At the end of the learning class we conducted an additional focus group to both explore factors facilitating older adults to learn using this technology and to identify their main personal drivers and motivators to start and adopt this technology. We collected qualitative data via open questions and audio recording during the focus group. This collected data was subject to a thematic analysis, coding was primarily performed by the first author, and reviewed by the other authors. We provide insights into how peer to peer community learning can contribute, and found both super-users and recall tools to be helpful to support sustainable use of smartphone technology to support older adults to age in place.

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Section: Discussionsupporting

confidence: 53%

Section: Introductionmentioning

confidence: 99%

Creating a Social Learning Environment for and by Older Adults in the Use and Adoption of Smartphone Technology to Age in Place

Haan

Brankaert

Kenning

et al. 2021

Front. Public Health

View full text Add to dashboard Cite

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“…In light of this, our findings suggest that developing new technical roles in groups (e.g., specialists with technical skills in Carroll & Rosson, 2013) and enabling the reciprocal, informal technical help from peers (e.g., Müller, Hornung, Hamm, & Wulf, 2015) may ameliorate the tensions of older adults' learning to use technologies from their family. For example, community music practitioners may consider setting up inter-generational networks for sharing digital skills in their groups (if there are younger participants who are more technology-savvy).…”

Section: Leveraging Social Participation Through the Practice Lensmentioning

confidence: 83%

Understanding Meaningful Participation and the Situated Use of Technology in Community Music for Active Ageing

Mao

Blackwell

Good

2020

Interacting With Computers

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An unfortunate tendency in previous HCI research has been to give the impression that it aims to ‘fix the problem’ of human ageing, suggesting a ‘deficit’ model of ageing or a ‘prosthetic’ model of technology. We conducted diary-aided interviews to investigate how technology use is situated in active, healthy older adults’ meaningful participation in community music. We argue that recognizing community music practices and technology use as situated action provides opportunities to grasp the subtleties of social participation and design for active ageing. We identified technology-mediated music practices, such as music sharing and revisiting, and how they evolved through the reconfiguration of connections between technology, competence, and forward-facing identities. We found that identity development, via routes such as exercising control, role transitions, and social spaces, had psychological significance and implications for active ageing. We explore how HCI leverages the perspective of active ageing and might facilitate older adults’ meaningful participation enhanced by technologies.

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“…The technology acceptance models' usability (TAM's perceived ease of use and UTAUT's effort expectancy), as a critical factor of technology use (Barnard et al, 2013), relates to the agency, enhancing older users' competence and themselves as resources for society. The usability is a common theme in empirical studies often referred to as old age-friendly language of use (Müller et al, 2015;Waycott et al, 2016) and optimized learning effort (Elers et al, 2018;Lee and Coughlin, 2015;Mitzner et al, 2010;Vassli and Farshchian, 2018). Moreover, applying the Domestication Theory to technology brings a social element to the evaluation.…”

Section: Implications For User Requirements Of Agencymentioning

confidence: 99%

“…Along with these groups, younger relatives influenced digital gameplay initiation (De Schutter et al, 2015). Next, similar others' influence as a descriptive reference group is aligned with social learning among peers (Müller et al, 2015). Conversely, Waycott et al (2016) highlight family circumstances (such as providing care for family members) and existing social norms (e.g., attitudes of family members) as potential barriers for older adults' technology use.…”

Section: Implications For User Requirements Of Normsmentioning

confidence: 99%

User Requirements for Inclusive Technology for Older Adults

Jovanovic

Angeli

McNeill

et al. 2021

International Journal of Human–Computer Interaction

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Active aging technologies are increasingly designed to support an active lifestyle. However, the way in which they are designed can raise different barriers to acceptance of and use by older adults. Their designers can adopt a negative stereotype of aging. Thorough understanding of user requirements is central to this problem. This paper investigates user requirements for technologies that encourage an active lifestyle and provide older people with the means to self-manage their physical, mental, and emotional health. This requires consideration of the person and the sociotechnical context of use. We describe our work in collecting and analyzing older adults' requirements for a technology which enables an active lifestyle. The main contribution of the paper is a model of user requirements for inclusive technology for older people.

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Measures and Tools for Supporting ICT Appropriation by Elderly and Non Tech-Savvy Persons in a Long-Term Perspective

Cited by 20 publications

References 25 publications

Creating a Social Learning Environment for and by Older Adults in the Use and Adoption of Smartphone Technology to Age in Place

Creating a Social Learning Environment for and by Older Adults in the Use and Adoption of Smartphone Technology to Age in Place

Understanding Meaningful Participation and the Situated Use of Technology in Community Music for Active Ageing

User Requirements for Inclusive Technology for Older Adults

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