Measurement of Patient Satisfaction With the Trend of Virtual Clinics During the COVID-19 Pandemic

Alwabili, Afnan; AlOtaibi, Eman; AlEed, Ashwaq; Alqunibut, Ibrahim; Alotaibi, Ola

doi:10.7759/cureus.16016

Cited by 7 publications

(17 citation statements)

References 28 publications

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“…These results show that both treatment modalities are effective with respect to the HRQoL of patients with dermatological afflictions. Some studies advocate the combination of TD and F-F/D to obtain benefits from both [ 44 ]. For this, TD must be part of the toolbox available to the health professional, considering the numerous advantages for the health system from a social and economic perspective.…”

Section: Discussionmentioning

confidence: 99%

Comparative Analysis of Quality of Life of Patients with Dermatological Problems: Teledermatology Versus Face-to-Face Dermatology

et al. 2022

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The health-related quality of life (HRQoL) of the patients cared for with teledermatology (TD) services was analyzed as compared with face-to-face dermatology (F-F/D) at the hospital. This study was a controlled, non-blinded, intra-level, and multicenter randomized clinical trial, with a 6-month follow-up. A total of 450 patients were randomly assigned to two different groups. The Spanish version of the generic EuroQol-5-dimensions-5-Levels (EQ-5D-5L) questionnaire and the specific Skindex-29 questionnaire were used at 0 and 6 months. The number of primary care visits (2.24 TD; 1.68 F-F/D) and number of hospital visits (0.01 TD; 1.48 F-F/D) were statistically significant. It was observed that from month 0 onwards, the users included in the F-F/D group self-perceived a lower HRQoL than the users included in the TD group (Skindex-29 total: p ≤ 0.00; EQ-5D-5L VAS = p ≤ 0.00; EQ-5D-5L utilities = p ≤ 0.00). At the end of the study, the patients included in the F-F/D group still obtained lower scores in their perception of HRQoL, as compared to those included in the other type of follow-up (Skindex-29 total: p ≤ 0.00; EQ-5D-5L VAS = p ≤ 0.00; EQ-5D-5L utilities = p ≤ 0.00). TD was an effective diagnosis and follow-up tool. At the end of the study period, the HRQoL of the patients in both groups was significantly higher as compared to their baseline levels. Additionally, both the general and specific HRQoL perceived by the TD patients was higher than the F-F/D group from the start of the study.

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Section: Discussionmentioning

confidence: 99%

Comparative Analysis of Quality of Life of Patients with Dermatological Problems: Teledermatology Versus Face-to-Face Dermatology

et al. 2022

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“…A recent study also showed that telehealth is safe and effective for postoperative care, further indicating its potential as an ideal tool for pediatric obesity management [40]. Formal surveys of 123 patients who utilized virtual clinics during the COVID-19 pandemic revealed a high level of satisfaction, particularly within the dermatology and psychiatry clinic setting [41]. This technology can provide a realistic, low-cost, and easily accessible option for pediatric patients to engage with a weight management team, improving access to care [42].…”

Section: Telehealth As a Useful Tool In Addressing Pediatric Obesitymentioning

confidence: 99%

Improving Access to Child and Adolescent Weight Loss Surgery: A Review of Updated National and International Practice Guidelines

Elkhoury¹,

Elkhoury²,

Gorantla³

2023

Cureus

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The rise of childhood obesity is a growing concern due to its negative impact on health. Metabolic bariatric surgery (MBS) has gained popularity as an effective and adequate intervention for children and adolescent patients living with severe obesity. Nonetheless, access to MBS for this population is still limited. The objective of this paper is to conduct a comprehensive review of the latest national and international practice guidelines and improve access to MBS for children and adolescents. The paper focuses on the recommendations from the 2023 American Academy of Pediatrics (AAP) and 2022 guidelines from the American Society for Metabolic and Bariatric Surgery (ASMBS) and the International Federation for the Surgery of Obesity and Metabolic Disorders (IFSO). Recently updated guidelines from the ASMBS and IFSO aim to improve access to MBS for children and adolescents and recommend patient selection, preoperative evaluation, and postoperative care. While lifestyle changes, medication, and behavioral therapy are commonly prescribed, they often fail to achieve permanent weight loss and its maintenance. Weight-loss surgeries like sleeve gastrectomy (SG) and gastric bypass (RYGB) show promising results in managing severe obesity in adolescents. SG has become the preferred method for treating severe obesity in adolescents, surpassing RYGB. Weight stigma is also explored in this review, revealing its negative effects on individuals who are overweight and underweight. Furthermore, telehealth is identified as an increasingly valuable tool for managing pediatric obesity, as it can improve access to care, particularly for those in remote areas where physicians trained to treat childhood obesity and the shortage of bariatric surgeons experienced in treating younger adolescents and pediatricians with advanced training are major obstacles.

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“…McGrail et al indicated that 93% stated that the virtual visit was of high quality and 91% indicated that the virtual visit was useful in resolving their health issues, indicating high patient satisfaction [ 6 ]. Additionally, others indicated that, during the pandemic, the quality of virtual clinic service was comparable to actual office visits with the additional benefit of fast access to care [ 7 , 8 ].…”

Section: Introductionmentioning

confidence: 99%

Awareness and Use of Virtual Clinics following the COVID-19 Pandemic in Saudi Arabia

et al. 2022

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Studies have shown that virtual clinics enjoyed high use and high patient satisfaction during the COVID-19 pandemic. Thus, virtual clinics are expected to be the new normal mode of receiving care after the COVID-19 pandemic. This study aimed to assess public awareness and use of virtual clinics following the pandemic and identify factors associated with virtual clinic use. Methods: A cross-sectional design was employed in which data were collected via a structured online questionnaire based on the Technology Acceptance Model (TAM) domains: perceived usefulness, perceived ease of use, and social influence. Participants were selected based on the non-probability sampling of convenience. Univariate, bivariate, and binary logistic regression models were used for analysis. Results: A total of 405 responses were received; of those, 286 (70.6%) were aware of the existence of virtual clinics and 99 (34.6%) were post-pandemic users. Among users, 50% used virtual clinics more than two times, 72% used virtual clinics to seek care for themselves, with the vast majority using it via voice calls (83.8%), and for visits to the family medicine clinic (55%). Young adults, females, single adults, those with a higher level of education, the employed, and those with lower income were more likely to use virtual clinics (p < 0.05). The logistic regression model showed that 20% of the variation in virtual clinic use was explained by perceived usefulness and perceived use (p < 0.001). Conclusion: This study showed high awareness of virtual clinics among the population following the COVID-19 pandemic, with one-third being active users. Age, gender, marital status, education, income, employment status, perceived usefulness, and ease of use are associated with virtual clinics’ awareness and use. Considering those factors is important when planning for sustained use of e-health and virtual care.

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Measurement of Patient Satisfaction With the Trend of Virtual Clinics During the COVID-19 Pandemic

Cited by 7 publications

References 28 publications

Comparative Analysis of Quality of Life of Patients with Dermatological Problems: Teledermatology Versus Face-to-Face Dermatology

Comparative Analysis of Quality of Life of Patients with Dermatological Problems: Teledermatology Versus Face-to-Face Dermatology

Improving Access to Child and Adolescent Weight Loss Surgery: A Review of Updated National and International Practice Guidelines

Awareness and Use of Virtual Clinics following the COVID-19 Pandemic in Saudi Arabia

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