Measurement of Maturity Level Higher Education Governance Using Balanced Scorecard (BSC) and COBIT 4.1

Pawan, Elvis; Utami, Ema; Yunita, Selviana; Hasan, Patmawati; Kaharuddin,

doi:10.1109/icoiact46704.2019.8938557

Cited by 6 publications

(5 citation statements)

References 12 publications

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“…The result of the algorithm revealed that building this model based on PRINCE2 and complemented by PMBOK was essential to implement ITIL and P-CMM. Nonetheless, the results of the literature have shown that the level of maturity in using ITG frameworks is still low [15]- [17]. Therefore, ITG management still has a long way to go.…”

Section: Resultsmentioning

confidence: 99%

“…Using a prioritization algorithm, we identified the two best combinations of ITG norms and standards from this framework that cover all necessary mechanisms and take into account the transformation of higher education institutions. This agile and optimal approach to norms and standards improves the effectiveness of ITG and increases maturity levels, which were evaluated on a scale of 1 to 3 [15]- [17].…”

Section: Introductionmentioning

confidence: 99%

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Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

Abdelilah,

Ahriz,

El Guemmat

et al. 2024

IJECE

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This article aims to present formal governance practices of information technology adapted to the general context of Moroccan universities. The study consists of two main phases: the conceptualization phase and the operationalization phase. During the conceptualization phase, the authors reviewed relevant literature on best practices and their associated frameworks in higher education institutions (HEIs). The results revealed that universities had varying levels of maturity in terms of good practices and often used multiple information system frameworks, which can cause organizational and technical problems. In order to find a solution to this situation, the authors conducted in-depth interviews with chief information officers (CIOs) and university officials from four Moroccan universities during the operationalization phase. These interviews enabled them to propose an effective baseline of best practices and an algorithmic approach to assist managers in choosing between two combinations of frameworks that cover all the mechanisms of the baseline. This solution would enable optimal, agile, and easy-to-implement information technology governance in Moroccan universities while avoiding the multiplicity of frameworks.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

Abdelilah,

Ahriz,

El Guemmat

et al. 2024

IJECE

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show abstract

“…Each level of maturity has continuous improvement practices in the context of the use of Information Technologies in universities. Additionally, Reference [41] proposes an integration of the BSC with COBIT 4.1 in universities for integration of IT with their organizational strategy. On the other hand, Reference [42] proposes a model that assesses digital maturity in Croatian universities, based on rubrics and qualifications.…”

Section: Discussionmentioning

confidence: 99%

A Systematic Review of the Application of Maturity Models in Universities

et al. 2020

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A maturity model is a widely used tool in software engineering and has mostly been extended to domains such as education, health, energy, finance, government, and general use. It is valuable for evaluations and continuous improvement of business processes or certain aspects of organizations, as it represents a more organized and systematic way of doing business. In this paper, we only focus on college higher education. For this reason, we present a novel approach that allows detecting some gaps in the existing maturity models for universities, as they are not models that address the dimensions in their entirety. To identify these models and their validities, as well as a classification of models that were identified in universities, we carried out a systematic literature review on 27,289 articles retrieved with respect to maturity models and published in peer-reviewed journals between 2007 and 2020. We found 23 articles that find maturity models applied in universities, through exclusion and inclusion criteria. We then grouped these items into nine categories with specific purposes. We concluded that maturity models used in Universities move towards agility, which is supported by the semantic web.

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“…COBIT 5 merupakan kerangka kerja holistik yang mampu membantu mewujudkan tujuan organisasi dan menghasilkan manajemen tata kelola TI yang efektif sehingga pemanfaatan TI dapat memberikan hasil yang optimal dengan memperhatikan semua aspek tata kelola TI, dimulai dari kemampuan sumber daya manusia hingga infrastruktur pendukungnya. Pernyataan tersebut didukung oleh penelitian [31], [33], [34] yang memilih COBIT 5 sebagai kerangka kerja evaluasi tata kelola TI. Hal tersebut dikarenakan COBIT 5 menyediakan kerangka kerja yang komprehensif sehingga mampu membantu organisasi dalam mencapai tujuan dan memberikan penilaian mengenai manajemen TI pada organisasi [35], [36].…”

Section: Hasil Dan Pembahasanunclassified

Perkembangan Evaluasi Tata Kelola Teknologi Informasi: Literature Review

Khansa

Ramadhan

Alfarisy

et al. 2022

jcse. journal. of. computer. science. and. engineering.

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Information technology is an important organizational asset to be managed and maximized so that its use can be aligned with business needs, thus helping to improve the achievement of the organization's vision and mission. Therefore, the implementation of information technology governance in every organization needs to be monitored for its implementation, this makes the organization more mature and immediately makes improvements to its management of its IT assets. Various studies have been conducted to evaluate IT governance in organizations using various frameworks. This study aims to conduct a review of previous studies related to the development of IT governance evaluation in reviewing research activities carried out in a certain period, analyzing the framework used and why the framework is used. The results show that research to evaluate IT governance peaked in 2014 which was dominated by the institutional sector using the COBIT 5 framework and the various reasons for using COBIT 5 are discussed further in this study.

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Measurement of Maturity Level Higher Education Governance Using Balanced Scorecard (BSC) and COBIT 4.1

Cited by 6 publications

References 12 publications

Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

Implementation of suitable information technology governance frameworks for Moroccan higher education institutions

A Systematic Review of the Application of Maturity Models in Universities

Perkembangan Evaluasi Tata Kelola Teknologi Informasi: Literature Review

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