2012
DOI: 10.1080/02642069.2011.574275
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Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach

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Cited by 97 publications
(61 citation statements)
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“…The matching of the patent stock to the firms is achieved by comparison of company names and addresses. Certainly, this rather technical innovation indicator does not fully capture the various forms of innovation in the service industries and scholars have meanwhile developed more appropriate indicators in this regard (Schmoch and Gauch 2009;Gotsch and Hipp 2012). However, service providers use standardization mainly for technology-related innovation activities (Wakke et al 2012) so that we regard patents as an appropriate indicator for innovation within our sample.…”
Section: Statistics and Resultsmentioning
confidence: 99%
“…The matching of the patent stock to the firms is achieved by comparison of company names and addresses. Certainly, this rather technical innovation indicator does not fully capture the various forms of innovation in the service industries and scholars have meanwhile developed more appropriate indicators in this regard (Schmoch and Gauch 2009;Gotsch and Hipp 2012). However, service providers use standardization mainly for technology-related innovation activities (Wakke et al 2012) so that we regard patents as an appropriate indicator for innovation within our sample.…”
Section: Statistics and Resultsmentioning
confidence: 99%
“…With the exception of sectors linked to information technology and R&D, the success of innovation is not directly linked to R&D activities: indeed, KIBS generally dedicate fewer resources to R&D than manufacturers (Miles 2008). Some authors even point out the need for revising the definition of research and development in the light of the specificities of services (Djellal et al 2003;Gallaher and Petrusa 2006;Gotsch and Hipp 2012;Hipp and Grupp 2005). Second, a crucial element to KIBS innovation is technology acquisition (Tether 2005;Miles 2008).…”
Section: Innovation Strategies and Kibsmentioning
confidence: 95%
“…Finally, due to its intangible nature, innovation in services is more difficult to protect. Services are therefore more likely to use alternative methods to patents, such as trademarks (Cho et al 2012;Gotsch and Hipp 2012).…”
Section: Innovation Strategies and Kibsmentioning
confidence: 99%
“…O entendimento de que a inovação é vista como um processo, compreendendo, portanto, outros aspectos das organizações, bem como de variáveis externas e que levem em conta o ambiente onde estão inseridas, reflete-se na ocorrência de termos como "knowledge" (Blankley & Booyens, 2010;Hollenstein, 2003;Porter, 2005;Rongdi & Jun, 2011;Schmoch & Gauch, 2009), "human capital" (de Brito Cruz & Mello, 2006Gates & Langevin, 2010;Joiozo & Teles, 2011), "intellectual property" (Czarnitzki & Kraft, 2004;Gotsch & Hipp, 2012;INSEAD & Karabell, 2012) e "education" (Johnson & Chuang, 2010;Joiozo & Teles, 2011;Leydesdorff, 2004;Muresan & Gogu, 2012), que sugerem abordagens onde o fator humano e o conhecimento são levados em consideração na mensuração da inovação. Frascati é uma proposta que contem as definições básicas e categorias das atividades de P&D, tendo sido aceitas por pesquisadores do mundo todo.…”
Section: Figura 3 -Representação De Ocorrência Das Palavras-chave Apóunclassified