Measurement of environmental impacts of telework adoption amidst change in complex organizations: AT&amp;T survey methodology and results

Atkyns, Robert; Blazek, M.; Roitz, Joseph

doi:10.1016/s0921-3449(02)00082-4

Cited by 36 publications

(43 citation statements)

References 2 publications

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“…For example, Atkyns et al [57] use survey results to assess employee telecommuting behavior, as well as drivers and challenges of telecommuting adoption, without assessing the actual environmental impact of telecommuting compared to conventional commuting. These studies use consumer-centric assessment methods to identify changes in individual consumption, such as interviews or surveys.…”

Section: Patterns Of Production and Patterns Of Consumptionmentioning

confidence: 99%

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Assessing Indirect Environmental Effects of Information and Communication Technology (ICT): A Systematic Literature Review

Bieser

Hilty

2018

Sustainability

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Indirect environmental effects of information and communication technology (ICT) are those effects of ICT that change patterns of production or consumption in domains other than ICT, or more precisely, the environmental consequences of these changes. Digitalization as the societal process of ICT-driven change has created increasing interest in the indirect environmental effects of this technology. Assessments of indirect effects face various methodological challenges, such as the definition of the system boundary, the definition of a baseline as a reference or the occurrence of rebound effects. Existing studies use various approaches or methods to assess a spectrum of ICT use cases in several application domains. In view of the large number of assessments that have been conducted, the choices made when applying assessment methods, and the variety of ICT use cases in different application domains investigated, we present a systematic literature review of existing assessments of indirect environmental effects of ICT. The review provides a state-of-the-art overview of the methods used in the research field and is intended to support researchers in designing sound assessments which yield significant results. We identified 54 studies in seven main application domains using 15 different assessment approaches. The most common application domains are virtual mobility (e.g., telecommuting), virtual goods (e.g., digital media), and smart transport (e.g., route optimization). Life-cycle assessment, partial footprint, and the "ICT enablement method" are the most common approaches. The major part of the assessments focuses on patterns of production (e.g., production of paper-based books vs. e-books), a smaller part on patterns of consumption (e.g., changes in media consumption). Based on these results, we identify as a research gap the investigation of ICT impacts on consumer behavior, which could, for example, focus on social practices, and account for the dynamic implications of change. Elaborating such an approach could provide valuable insights into ICT's impact on society and the resulting environmental consequences.

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Section: Patterns Of Production and Patterns Of Consumptionmentioning

confidence: 99%

“…Only three studies [57,63,75] focus exclusively on consumption patterns in the above sense. Such studies use consumer-centric assessment methods, such as interviews or surveys to interrogate consumers about their consumption behavior and potential changes.…”

Section: Consumption Side Is Underexploredmentioning

confidence: 99%

Assessing Indirect Environmental Effects of Information and Communication Technology (ICT): A Systematic Literature Review

Bieser

Hilty

2018

Sustainability

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“…Among the definitions of the second group, for which we would like to remember the use of computing and telecommunications as basic working tools for the teleworker, we find Thibault Aranda (2000), Thompson, Vivien, & Sook (1998), Escobar (1998), Thompson (1996) and Atkyns, Blazek, Roitz, and AT&T (2002). These authors think that we can only speak of telework, when there is a data transmission connection between the remote unit and the unit of the company.…”

Section: Literature Reviewmentioning

confidence: 99%

Teleworking in the information sector in Spain

Pulido

López

2005

International Journal of Information Management

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“…Telework is frequently promoted on environmental grounds because of its potential to suppress or eliminate certain mobility, but many studies have this single issue focus (Andrey, Burns, & Doherty, 2004;Atkyns, Blazek, & Roitz, 2002;Nelson, Safirova, & Walls, 2007) and there is no universally accepted method for assessing the implications for sustainability of individuals teleworking (Devuyst & Van Volsems, 2001). Much of what exists on the issue at present is excessively optimistic lacking any real critical investigation or analysis of the practice.…”

Section: Telework In Irelandmentioning

confidence: 99%

What's 'smart' about working from home: telework and the sustainable consumption of distance in Ireland?

Hynes

2013

Internet Research, Theory, and Practice: Perspectives From Ireland

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The use of technology is pervasive in contemporary society transforming lives and work environments. The internet and the availability of portable personal communication devices have resulted in immense societal change. Frequently held views of the relationship between individuals and technology are dominated by a production-centric perspective, with limited attention being paid to the social and environmental impacts of consumption. Elevated by improvements in information communication technologies and infrastructure, telework was heralded as an innovative way of working with the added potential of reducing travel demand. But early optimistic expectations failed to materialise, largely due to a poor understanding of social, political, and personal issues involved. This paper presents an examination of telework in Ireland and argues for a more holistic approach to investigation. Before telework can be accepted as a potential benefit to the sustainable consumption of distance the environmental consequences of changes in working practices must be understood. Researching an organisation with a telework culture this paper investigated the environmental impacts of individuals working from home. Teleworkers reported no increase in water and other goods consumption, and no additional travel needs. However, they felt they increased their domestic food and energy consumption, and produced more waste working from home.

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Measurement of environmental impacts of telework adoption amidst change in complex organizations: AT&T survey methodology and results

Cited by 36 publications

References 2 publications

Assessing Indirect Environmental Effects of Information and Communication Technology (ICT): A Systematic Literature Review

Assessing Indirect Environmental Effects of Information and Communication Technology (ICT): A Systematic Literature Review

Teleworking in the information sector in Spain

What's 'smart' about working from home: telework and the sustainable consumption of distance in Ireland?

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