2013
DOI: 10.1177/0049124113500480
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Measurement Effects of Survey Mode on the Equivalence of Attitudinal Rating Scale Questions

Abstract: This study applies ordinal confirmatory factor analysis for multiple groups to assess equivalence of scale, random errors and systematic (nonrandom) errors of attitudinal questions surveyed on rating scales under different survey modes (Face-to-Face [F2F], Telephone, Paper, and Web). Empirical findings from a large-scale experiment are presented. Consistent with theoretical expectations, interviewer-and self-administered surveys measured all assessed questions on systematically different scales, with different… Show more

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Cited by 64 publications
(39 citation statements)
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“…In sum, these results reflect theoretical and empirical arguments in the literature that self-administered and interviewer modes often form a dichotomy with respect to measurement bias (De Leeuw 1992, 2008Klausch et al 2013), but also suggest that there may be exceptions to the rule and mode effects remain question dependent phenomena. A question-specific evaluation of effects is, therefore, necessary for any mixed-mode survey.…”
Section: Conclusion For the Cvssupporting
confidence: 83%
“…In sum, these results reflect theoretical and empirical arguments in the literature that self-administered and interviewer modes often form a dichotomy with respect to measurement bias (De Leeuw 1992, 2008Klausch et al 2013), but also suggest that there may be exceptions to the rule and mode effects remain question dependent phenomena. A question-specific evaluation of effects is, therefore, necessary for any mixed-mode survey.…”
Section: Conclusion For the Cvssupporting
confidence: 83%
“…These choices were left up to the country teams and thus reflect country differences in best practices as well as in terms of budgetary opportunities and constraints. There is a growing body of literature (e.g., Klausch, Hox and Schouten 2013;Schouten et al 2013) showing that the choice of survey mode influences the answering patterns of respondents, and if countries use different modes then observed country differences in answers could reflect mode differences rather than genuine country differences.…”
Section: Fieldworkmentioning
confidence: 99%
“…Due to differential nonresponse, different types of respondents tend to end up in the different modes, even in randomized mode experiments. If these differences in sample composition across modes coexist with mode effects, this leads to confounding of substantive and methodological effects (Klausch et al, 2013; Vannieuwenhuyze and Loosveldt, 2013). For example, assume that we use a mixed mode web–interview survey to study drinking behavior.…”
Section: Introductionmentioning
confidence: 99%