Measurement-as-a-Service – A New Way of Organizing Measurement Programs in Large Software Development Companies

Abstract

Abstract. Modern software development companies focus on their primary business objectives, delivering customer value and customer satisfaction which often leads to prioritization of core business areas over such areas as measurement. Although the companies recognize the need and importance of software measurement, they often do not have the competence and/or time to focus on software measurement. In this paper we address the challenge of optimizing the measurement processes in modern companies by using cloud computing and by providing measurement (process) as a service for core business of the companies. Similar to the concept of Software-as-a-Service we define the concept Measurementas-a-Service and describe how to organize a measurement program according to this definition. The Measurement-as-a-Service concept is wellaligned with measurement programs developed according to ISO/IEC 15939 and can help the companies to increase the benefits obtained from the efficient use of metrics.

Metric-based Measurement and Selection for Software Product Quality Assessment: Qualitative Expert Interviews

“…A number of previous researches [14][15] [16] stated use of standards as a success factor in metric selection (e.g. ISO/IEC 15939 [17], ISO/IEC 9126 [18], ISO/IEC 25000 [19] and ISO/IEC 14598 [20]).…”

“…Studies have revealed that after the second year of implementing measurement metrics, 50%-80% of these measurements are not maintained [14] [15]. It is also found that a very high failure rate in metric implementation which is 66.7%.…”