2017
DOI: 10.1111/jan.13477
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“Meal realities” — An ethnographic exploration of hospital mealtime environment and practice

Abstract: The findings of this study expose the challenges associated with maintaining patient centredness at mealtimes in complex healthcare and foodservice systems. This facilitates a better understanding of why inadequate food intake is difficult to address in the hospital setting and highlights the need to support strategies that approach foodservice processes and nutritional care as complex and non-linear.

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Cited by 29 publications
(35 citation statements)
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“…A more coordinated and collaborative approach at mealtimes could be promoted by establishing forums to discuss the delivery of nutrition care; dedicated, interprofessional, collectively‐competent mealtime teams; and nutrition champions to enact positive mealtime strategies (Fabbruzzo‐Cota et al, ; Tappenden et al, ). We have shown that engagement of volunteers and visitors could also support positive mealtime experiences and staff work practices (Ottrey, Palermo, et al, ). Improved reporting systems that elevate mealtime and foodservice issues to higher operational levels could help to drive system‐wide practice changes (Tucker & Edmondson, ).…”
Section: Discussionmentioning
confidence: 85%
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“…A more coordinated and collaborative approach at mealtimes could be promoted by establishing forums to discuss the delivery of nutrition care; dedicated, interprofessional, collectively‐competent mealtime teams; and nutrition champions to enact positive mealtime strategies (Fabbruzzo‐Cota et al, ; Tappenden et al, ). We have shown that engagement of volunteers and visitors could also support positive mealtime experiences and staff work practices (Ottrey, Palermo, et al, ). Improved reporting systems that elevate mealtime and foodservice issues to higher operational levels could help to drive system‐wide practice changes (Tucker & Edmondson, ).…”
Section: Discussionmentioning
confidence: 85%
“…The present study was part of a larger research project exploring mealtime culture, environment, and social practice from the perspective of staff, volunteers, and visitors in subacute care (Ottrey, Porter, Huggins, & Palermo, ). The contributions of volunteers and visitors have been reported elsewhere (Ottrey, Palermo, Huggins, & Porter, ). The aim of the present study was to explore the relationships, roles, and responsibilities of staff involved at hospital mealtimes, and their impact on nutrition care.…”
Section: Introductionmentioning
confidence: 99%
“…Lack of time was repeatedly identified as an issue among our participants and is a well‐established barrier for quality nutritional care . Studies have reported that healthcare professionals experience a tension between ‘person‐centredness’ and ‘the system’ because hectic work and structural barriers negatively affect their ability to provide quality person‐centred nutritional care .…”
Section: Discussionmentioning
confidence: 88%
“…It was shown that a calm and appealing environment could give dignity to humans when eating together with strangers in the hospital. Hence, environments shared with well‐known fellow patients had the potential to personalize the mealtime activity and create a new kind of deinstitutionalized relationship with the staff (Ottrey et al, ).…”
Section: Resultsmentioning
confidence: 99%
“…There is a growing interest in the patients’ experiences of mealtimes in hospitals to improve the existing hospital mealtime situation. Several studies have explored hospital mealtime experiences using various methods of collecting empirical data (Holst, Mortensen, Jacobsen, & Rasmussen, ; Lassen, Kruse, & Bjerrum, ; Naithani, Whelan, Thomas, Gulliford, & Morgan, ; Ottrey, Porter, Huggins, & Palermo, ). However, research on the neurological context of patients’ experiences of hospital mealtimes is sparse.…”
Section: Introductionmentioning
confidence: 99%