BackgroundEnsuring the well-being of citizens is the goal of all healthcare delivery systems, 1 where individuals have the right to access good-quality healthcare. Allocating the relevant and required resources (e.g. financial resources) contributes to the accessibility of health facilities, essential medical drugs and competent and adequately trained health workers, as well as medical supplies. 2 In developing countries like Zimbabwe, access to healthcare services is often influenced by long distances and travel times to health facilities, the availability of financial resources to travel or pay for care and the availability of medical drugs as well as competent healthcare workers. 3 For example, in Zimbabwe, people in rural areas often have to walk between 10 km and 50 km to access the nearest health facility. 3 Access can be further impeded by a lack of infrastructure, such as dirty roads that are not maintained, resulting in poor road conditions and potholes that create barriers to transport. 4 In Zimbabwe, because of economic challenges, bridges that have collapsed because of rain are not repaired, hindering travelling of patients during critical times 5 and negatively affecting the timely delivery of medical drugs and medical supplies to rural health centres.Even where healthcare services are available and affordable, access to medical drugs is limited. 6,7 There is often a shortage in the supply of medical drugs, especially in the rural parts of Zimbabwe. It is evident that the economic crisis in Zimbabwe has also led to a shortage of medical supplies and equipment in public health facilities, leaving professional nurses with limited options to provide treatment. 8Background: Accessibility of healthcare in rural areas is globally impeded by physical, material, human, financial and managerial resources and societal barriers in the healthcare system. Developing countries like Zimbabwe are significantly affected.
Aim:The aim of this article was to share the perspectives of nurses and healthcare users (HCUs) in the rural areas of Zimbabwe with regard to the accessibility of healthcare.
Setting:The study was conducted at 45 rural health facilities in Chegutu district, Mashonaland West province and Masvingo district in Masvingo province, Zimbabwe.Methods: A self-administered questionnaire (for professional nurses) and a structured interview questionnaire (for HCUs) were utilised to gather data in a cross-sectional survey. Two districts were randomly sampled from 59 districts. All nurses working in 45 public health facilities in the selected two districts, who were willing and available to participate, were included. Ninety nurses participated in the study. The HCUs were selected through a multistage sampling technique. The sample size for HCUs was calculated by using Dobson's formula, and 445 HCUs were included via convenience sampling.
Results:Nurses reported challenges such as work overload because of staffing shortages (55%) and the supply of necessary medical drugs that lacked consistency in both the quantit...