Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2007
DOI: 10.1145/1240624.1240631
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Matching attentional draw with utility in interruption

Abstract: This research examines a design guideline that aims to increase the positive perception of interruptions. The guideline advocates matching the amount of attention attracted by an interruption's notification method (attentional draw) to the utility of the interruption content. Our first experiment examined a set of 10 visual notification signals in terms of their detection times and established a set of three significantly different signals along the spectrum of attentional draw. Our second experiment investiga… Show more

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Cited by 48 publications
(45 citation statements)
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“…Using only the contextual task and notification information selected for consideration in this study, our experiments with a non-adaptive, non-personalized system led to the satisfaction of between half and three-quarters of users, by way of issuing notifications in an intrusive manner across all contextual settings. User satisfaction levels can likely be improved, supporting the need for user modelling and/or machine learning tools, e.g., similar to those used in [6,7] that have the ability to learn desirability of notification formats directly from user response and feedback.…”
Section: Discussionmentioning
confidence: 99%
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“…Using only the contextual task and notification information selected for consideration in this study, our experiments with a non-adaptive, non-personalized system led to the satisfaction of between half and three-quarters of users, by way of issuing notifications in an intrusive manner across all contextual settings. User satisfaction levels can likely be improved, supporting the need for user modelling and/or machine learning tools, e.g., similar to those used in [6,7] that have the ability to learn desirability of notification formats directly from user response and feedback.…”
Section: Discussionmentioning
confidence: 99%
“…Gluck, et al [7] studied the effects of correlating the utility of a notification with its relative level of attentional draw. While they also considered multi-format notifications, their study involved one single task per session: not a multi-task setting as investigated in our study.…”
Section: Related Workmentioning
confidence: 99%
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