2019
DOI: 10.1080/1331677x.2019.1658534
|View full text |Cite
|
Sign up to set email alerts
|

Marketing strategies evaluation based on big data analysis: a CLUSTERING-MCDM approach

Abstract: Nowadays, a huge amount of data is generated due to rapid Information and Communication Technology development. In this paper, a digital banking strategy has been suggested applying these big data for Iranian banking industry. This strategy would guide Iranian banks to analyse and distinguish customers' needs to offer services proportionate to their manner. In this research, the balances of more than 2,600,000 accounts over 400 weeks are computed in a bank. These accounts are clustered based on justified RFM p… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

0
32
0

Year Published

2020
2020
2021
2021

Publication Types

Select...
6
4

Relationship

1
9

Authors

Journals

citations
Cited by 58 publications
(40 citation statements)
references
References 35 publications
0
32
0
Order By: Relevance
“…, y is a class label, and x is a vector with n attributes [15]. ere is a general form of linear discriminant function in two-dimensional linear space:…”
Section: Hdfs Reads Filesmentioning
confidence: 99%
“…, y is a class label, and x is a vector with n attributes [15]. ere is a general form of linear discriminant function in two-dimensional linear space:…”
Section: Hdfs Reads Filesmentioning
confidence: 99%
“…Among all possible criteria evaluation methods (e.g. 'Shannon's entropy, Best Worst Method (BWM), Factor relationship evaluation (FARE)), SWARA is one of the most popular methods that have been used for many assessment problems (Beheshti et al, 2016;Mahdiraji et al, 2019). This method is different from other similar methods and makes the decision-maker capable to select their priority based on the current situation of the environment and economy.…”
Section: Methodsmentioning
confidence: 99%
“…By employing a linear and non-linear mathematical model, the optimal values of each criterion are calculated (Rezaei, 2015). This method is used in a variety of contexts such as humanitarian supply chain (Sahebi et al, 2017), medical tourism management (Abadi et al, 2018), education management (Nafari et al, 2017), technology selection (Mokhtarzadeh et al, 2018), marketing (Mahdiraji et al, 2019) and facility location (Kheybari et al, 2019). The well-known non-linear version of this model is described as follows (Rezaei, 2015):…”
Section: The Best-worst Methodsmentioning
confidence: 99%