“…Con nuous learning (Chadha, 2011); genera ve learning, innova on-oriented learning (de Medeiros et al, 2014;de Medeiros & Ribeiro, 2013); knowledge sharing/transfer knowledge (Dangelico, 2016;de Medeiros et al, 2018;Hofmann et al, 2012;Melander, 2018); co-crea on (Arnold, 2017;Baraldi et al, 2014;Fadhilah & Andriyansah, 2017;Lacoste, 2016;Watson et al, 2018); search span, knowledge exploita on (Dangelico, 2016); integrate sustainability in the ac vi es: communica on, involvement, decision making (Chen et al, 2017); Problem solving (Hofmann et al, 2012) Provide technology/technical support (Morgado, 2008) Extensive mutual adapta ons, modify the product design to accommodate customer's need (Baraldi et al, 2014;Lacoste, 2016) Highly inter-connected ac vi es (Baraldi et al, 2014) Support customer's innova on (Farrow et al, 2000;Morgado, 2008;Slater, 2010) Systema c mechanism (Farrow et al, 2000) Knowledge-sharing rou nes (RV)…”