2002
DOI: 10.1177/0047287502041001008
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Market Segmentation by Motivation: The Case of Switzerland

Abstract: This contribution is about the segmentation of mature travel markets, as exemplified by Switzerland. Based on an extensive and representative travel survey covering 2,000 households and more than 11,000 trips, a situational, motivation-based travel market segmentation is proposed.The clustering of motivations proves to be a valuable means to segment markets. The results reveal a diminishing role of socio-demographic segment descriptors. It is more the (anticipated) travel profile and the attraction of a certai… Show more

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Cited by 57 publications
(87 citation statements)
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“…Analysis of ES bundles is important for making decisions about trade-offs between multiple services more effective and financially defensible (Nelson et al 2009), but has focused primarily on the supply of provisioning and regulating services (e.g., Maes et al 2012;Qiu & Turner 2013), or recreational aspects of cultural services (Raudsepp-Hearne et al 2010;Turner et al 2014;Queiroz et al 2015). The idea that potentially antagonistic bundles of human preferences may exist has been explored in the literature on tourist travel motivations (e.g., Bieger & Laesser 2002;Dolnicar & Grun 2007), with several examples for natural areas (Uysal et al 1994;Tao et al 2004;van der Merwe & Saayman 2008), but has only recently been considered under the ES framework (Burkhard et al 2012;Wolff et al 2015).…”
Section: Introductionmentioning
confidence: 99%
“…Analysis of ES bundles is important for making decisions about trade-offs between multiple services more effective and financially defensible (Nelson et al 2009), but has focused primarily on the supply of provisioning and regulating services (e.g., Maes et al 2012;Qiu & Turner 2013), or recreational aspects of cultural services (Raudsepp-Hearne et al 2010;Turner et al 2014;Queiroz et al 2015). The idea that potentially antagonistic bundles of human preferences may exist has been explored in the literature on tourist travel motivations (e.g., Bieger & Laesser 2002;Dolnicar & Grun 2007), with several examples for natural areas (Uysal et al 1994;Tao et al 2004;van der Merwe & Saayman 2008), but has only recently been considered under the ES framework (Burkhard et al 2012;Wolff et al 2015).…”
Section: Introductionmentioning
confidence: 99%
“…Jansson and . This leads to an additional decrease of the overall quality of the destination (Bieger and Laesser, 2001).…”
Section: Second Homes In Tourist Destinations-the Case Of Switzerlandmentioning
confidence: 99%
“…So far, research has focused on the product development, promotion, and distribution of second homes (Schmid, 1999), on the analysis of the second homes as investments from an economical viewpoint (Bieger, 1995;Grib, 1998), and on the second home guests (Bieger and Laesser, 2001;Tress, 2000). However, the reasons why owners may decide to let or not to let have been neglected.…”
Section: Introduction and Objectivesmentioning
confidence: 99%
“…plored the influence of variables such as length of trip, previous experience, and travel party characteristics on information search behavior; this incorporates the following: the selection of specific sources, information search effort, the number of sources selected and used, situational influences, product characteristics, and search outcomes (Fodness and Murray, 1999;Woodside and McDonald, 1994;Schul and Crompton, 1983;Bieger and Laesser, 2002).…”
Section: Journal Of Hospitality and Leisure Marketingmentioning
confidence: 99%