Market orientation and SCM strategy on SME organizational performances: the mediating effect of market performance

Jamaludin, Maun; Busthomi, Hari; Gantika, Soma; Rosid, Abdul; Sunarya, Erry; Nur, Tuah

doi:10.1080/23322039.2022.2157117

Cited by 8 publications

(4 citation statements)

References 38 publications

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“…Para Tang y Tang (2012), las PYME compiten en el mercado a partir de estrategias enfocadas a la gestión de prácticas para gestión del aprendizaje organizacional. Por otro lado, Jamaludin et al (2022) encontraron que, el éxito de las PYME se encuentra relacionado con la capacidad de desarrollar estrategias competitivas que satisfagan de manera paralela las necesidades de los clientes y agentes que gestionan la cadena de suministro.…”

Section: Tabla 1 Definición De Pyme En Colombiaunclassified

“…Al poseer líneas jerárquicas más simples y al facilitar que los empleados realicen diversas funciones, el éxito de estas empresas radica en el desarrollo de estrategias que satisfagan necesidades de sus clientes. (Razouk & Bayad, 2009;Pérez-Pérez et al, 2019;Jamaludin et al, 2022;Velandia-Pacheco et al, 2022) Figura 8.…”

Section: Empresas Que Pagan Algún Tipo De Impuestounclassified

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Exploratory versus exploitative innovation: SME performance implications of managerial ties and empowering leadership in China

Peng

2020

Asian Journal of Technology Innovation

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Informality in the constitution of a company is one of the most studied elements in the literature and this is associated with low competitiveness. On the other hand, the municipality of Pital de Megua makes a commitment to diversify its economy through the promotion of cake and hallaca as emblematic products of the region, however, many of the enterprises have some trace of informality. Likewise, the characteristics of these business units are not clearly known, so this work aims to characterize the business units dedicated to the elaboration and commercialization of the cake in the Corregimiento de Pital de Megua. For this, a research work with a quantitative approach, descriptive scope, non-experimental and cross-sectional is carried out. An instrument was applied to the owners and administrators of the business units and inquired about three main axes: legal, physical and operational. The main results demonstrate the high degree of informality that exists in this group of companies and its main characteristics. This work contributes to the existing literature by revealing aspects related to the informality of SMEs and the characterization of the group of companies studied, which can be considered a basis for generating studies with correlational scopes that allow a better understanding of the logic underlying these organizations.

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Section: Tabla 1 Definición De Pyme En Colombiaunclassified

Section: Empresas Que Pagan Algún Tipo De Impuestounclassified

Exploratory versus exploitative innovation: SME performance implications of managerial ties and empowering leadership in China

Peng

2020

Asian Journal of Technology Innovation

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“…Companies are expected to minimize their ecological footprint and contribute to environmental conservation efforts. In a globalized world, companies face scrutiny for labor conditions and supply chain practices in different countries [21]. Moreover, stakeholders, including consumers, investors, and regulators, increasingly demand transparency and accountability from companies.…”

Section: Environmental Social Responsibility In Its Legal and Global ...mentioning

confidence: 99%

Enhancing SME Green Performance: The Role of Environmental and Social Responsibility Programs and Environmental Dynamism

Muliati,

Totanan,

Jamaluddin

et al. 2024

IJSDP

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Green performance assesses how well an entity is performing in terms of minimizing its negative impact on the environment while also striving to promote ecological and sustainable practices. It refers to the measurement and evaluation of environmental sustainability and responsible practices within an organization, industry, or system. State-owned enterprises (SOEs) are companies whose majority ownership is owned by the government, which should play a significant role in achieving sustainable development goals, which is the government's primary responsibility. This study investigates the effect of the Corporate Social Responsibility (CSR) programs of SOEs on the green performance of micro-enterprises that receive assistance from SOEs as one of the CSR programs. This study also analyzes the role of environmental dynamism in moderating the effect of CSR programs on micro-enterprises performance. Respondents include 106 micro-enterprises in Central Sulawesi Province, Indonesia. Data collection techniques were carried out through questionnaires and interviews. The data analysis method used was Partial Least Square (PLS-SEM). The result shows that the CSR programs carried out by SOEs for micro-enterprises have improved micro-enterprises performance. Nevertheless, environmental dynamism does not moderate the relationship between the CSR program and the micro-enterprises performance. This study reveals that the micro-enterprises' performance is more sensitive to market turbulence than the competition and technological turbulence as they typically have limited financial, human, and technological resources. This makes them less resilient to sudden market shifts as they may lack the resources to adapt quickly or invest in new technologies. This finding underscores the significance of CSR initiatives in promoting environmentally responsible practices among smaller businesses. It highlights that SOEs, as government-owned entities, can play a crucial role in fostering sustainability within their communities and industries.

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“…The importance of infrastructure in technology acceptance cannot be overlooked since it affects user experience and satisfaction. In addition, infrastructure capability is also important in facilitating communication and collaboration among individuals and organizations (Jamaludin et al, 2022). As stated by Lee (2019), infrastructure such as broadband networks and cloud computing are essential in enabling seamless communication and data sharing, which are crucial in enhancing productivity and innovation.…”

Section: Technology Acceptance On E-crmmentioning

confidence: 99%

Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

Rustandi,

Hindarsah,

Jamaludin

2024

mem

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<p>This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in Electronic Customer Relationship Management e-CRM in an e-commerce context, encompassing four significant categories: e-CRM, cost, technology acceptance, and customer satisfaction. It also evaluates the construct developments in these four categories. To assess the effectiveness and accuracy of the measurement model, the method of Structural Equation Modeling was utilized. Gathered data from 167 e-commerce sellers in Bandung, the results showed that e-CRM performance relied heavily on the ability of infrastructure, ease of use, and e-learning systems. The development and integration of these factors led to a positive effect on the effectiveness of the e-CRM. In addition, the findings underscored that customer expenses had a favorable influence on customer relationship performance. Consequently, this relationship performance led to an enhancement in the overall effectiveness of the e-CRM in e-commerce. A managerial implication for each category is also provided, along with suggestions for future research and directions.</p>

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Market orientation and SCM strategy on SME organizational performances: the mediating effect of market performance

Cited by 8 publications

References 38 publications

Exploratory versus exploitative innovation: SME performance implications of managerial ties and empowering leadership in China

Exploratory versus exploitative innovation: SME performance implications of managerial ties and empowering leadership in China

Enhancing SME Green Performance: The Role of Environmental and Social Responsibility Programs and Environmental Dynamism

Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

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