Mapping User Needs: Detailed GIS Services at the University of Nevada, Reno

Abstract

GIS (Geographic Information Systems) is now widely observed to be a valuable tool that can be applied to teaching, learning, and research in many disciplines across academic campuses. The University of Nevada, Reno (UNR) Libraries are offering GIS support in the form of walk-in consultation sessions for the campus community. To learn more about what happens during GIS consultations the UNR GIS team gathered detailed data during the spring 2015 semester about its patrons and the functionality they are using. This knowledge can now be used to reevaluate and improve future GIS tutoring services at UNR Libraries. Lastly, this information is believed to be valuable to other academic libraries providing similar services.