Mapping Knowledge Management Dalam Meningkatkan Kapabilitas Perguruan Tinggi

Abstract

This study aims to analyze the mapping of several supporting and inhibiting factors of knowledge management process in increasing the higher education capabilities of STAIN Gajah Putih. This study used case study as methodological approach by collecting data with interviews, observation, and documentation. The objects of this study are lecturer, staf and students. The result showed that; 1) The formation of a culture of knowledge sharing; 2) Facilities and infrastructure in supporting the process of knowledge management; 3) Public policy in using knowledge. In establishing capabilities based on the knowledge management process, STAIN Gajah Putih has fixed these deficiencies in terms of the knowledge management process by establishing good information validation, analyzing the needs of knowledge management process, and developing brainware through increasing the quantity and quality of human resources in the field of information technology.

Total Quality Management and Its Impact on The Effectiveness of the Academic System in Higher Education

“…Managerial effectiveness is understood as one of the essential things in an organization. As mentioned in the research of Fauzi (2020) and Haekal et al, (2022), managerial effectiveness can maintain the existence of an institution. The indicators of managerial effectiveness, as revealed in research conducted by Muljani (2017), are goal attainment, resource allocation (allocation of resources), providing motivation (motivation), doing work correctly (doing the right things), performing cooperation (coordination), monitoring (monitoring), and evaluation of work results (evaluation).…”