Mapeamento de competências em bibliotecas e unidades de informação

Abstract

O presente artigo apresenta uma sistemática para mapear os atributos de competência (conhecimentos, habilidades e atitudes), necessários à atuação do profissional bibliotecário. A pesquisa-ação e a aplicação foram realizadas junto à Biblioteca Central do Campus de Ribeirão Preto da Universidade de São Paulo (BCRP/USP). Foram identificados os atributos, assim como a importância e o domínio de cada um deles, pela equipe BCRP/USP. Conclui-se que a sistemática fornece referências importantes para a gestão de pessoas em bibliotecas e unidades de informação.

Management by Competences and Its Relevance for Organizational Improvement

“…Amorim and Silva (2011) highlight that contemporary organizations seek to improve the performance of their functions with the aim of enhancing the efficiency of their productive capacity and organizational effectiveness (in an effort to increase the company's lifespan in its market), which requires a constant process of adapting to new production methods and techniques and constant review of its strategies (to maintain its customer base and explore new market possibilities). According to Amorim and Amaral (2011), the traditional model of organizing work and managing employees under the focus of control strategies must give way to replacing the position with the person as the basic management unit, seeking to identify the necessary skills and those that need be developed for effective performance, combining them with the strategic objectives of organizations. Medeiros (2007) highlights that work today no longer concerns a set of simple tasks related to the position, but becomes a direct expansion of the competence that the professional uses in the face of increasingly complex and changing work situations.…”

“…Today's companies, aiming to gain a competitive advantage over their competitors, must seek professionals who not only have technical knowledge, but who have attitudes and skills consistent with institutional objectives, values and strategies. Amorim and Amaral (2011) point out that, under this approach, reflection regarding the best method for managing people comes to the fore, as employees become an important asset for organizations to achieve success in the globalized world. Institutions need to retain professionals in their staff who have the skills necessary to carry out activities in the best possible way, which contributes to organizational development as a whole.…”

Mapeamento de competências do bibliotecário para uma atuação na indústria

“…Pintro, Rados, e Inomata (2017, p.333) ilustram estes elementos que compõem a tríade denominada CHA, como exposto na Figura 1, que formam as três dimensões da competência. Evidencia-se que os conhecimentos são aqueles adquiridos ao longo do tempo; as habilidades são o ato de colocar em práticas estes conhecimentos adquiridos; e as atitudes competem aos aspectos sociais do trabalho (Amorim & Amaral, 2011). Para melhor compreensão, destaca-se que o conhecimento e a habilidade são relacionados aos aspectos técnicos, sendo a atitude um aspecto comportamental.…”