Managing workforce diversity from the perspective of two higher education institutions

Abstract

While a growing number of research studies on diversity in higher educational institutions provide a broad evidence for the positive influence that workforce diversity has on performance, this study drawn from one American (n = 539) and one middle eastern (n = 145) university revealed that cultural diversity and equality and diversity were positively related to organisational performance in both universities. Our hypothesised relationship between multicultural diversity and performance was not supported in the middle eastern university; this is due to the fact that even when non-western universities use the US model, they still confront many challenges resulting from the lack of completely not partially integrating the US model in the whole strategy of the university.

Impact of Diversity Management on Employee Engagement Through the Role of Organizational Trust and Motivation

“…Diversity provides a great scope for organizations because it can create greater viewpoints and productivity (Hudson, 2014). Motivation in this case focuses on providing support in the form of more appreciation for employees, such as respecting employee opinions and not discriminating against each individual (Garg & Panchal, 2016). Organizations that can manage diversity management well will grow motivation for employees.…”