Managing the full ERP life-cycle: Considerations of maintenance and support requirements and IT governance practice as integral elements of the formula for successful ERP adoption

Law, Chuck C.H.; Chen, Charlie C.; Wu, Bruce J. P.

doi:10.1016/j.compind.2009.10.004

Cited by 94 publications

(64 citation statements)

References 26 publications

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“…IT strategy does influence the technology usage consistent with earlier research findings (Widuri et al 2014;Nkhoma and Dang 2013). However, IT committee and IT support service do not influence the technology performance which is inconsistent with earlier findings (Ferguson et al 2013;Law et al 2010).…”

Section: Discussioncontrasting

confidence: 56%

“…IT governance arrangements are able to monitor IT investment in order to sustain a desired outcome and expectation of stakeholders (Al Omari and Barnes 2014). When performing complex auditing, auditors should be given reliable assistance from IT support services thru the availability of IT expert and IT consultant (Law et al 2010) in order to enhance audit technology usage.…”

Section: Discussionmentioning

confidence: 99%

“…IT strategies and IT plans are able to ensure that IT investments have been evaluated for relevant risk and assist the business expectation (Wilkin and Chenhall 2010;Ali and Green 2012). Some studies have found IS support service through the availability of IT experts and IS consultants play a significant role in in the successful implementation of the system (Law et al 2010). …”

Section: It Governance (Itg) Effectivenessmentioning

confidence: 99%

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Information Technology Governance on Audit Technology Performance among Malaysian Public Sector Auditors

Veerankutty¹,

Ramayah

Ali

2018

Social Sciences

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Abstract:The concept of Industry 4.0 has considerably altered the way organisations operate and has impacted every aspect of life. Furthermore, the fast-growing trend of information technology (IT) transformation in organisations and huge IT investment by Malaysian government have triggered the significance of IT risk and its related controls. Besides, technology-enabled auditing and IT-oriented audit procedures have become crucial when performing audit tasks in an electronic environment. Although many initiatives are being implemented to improve technology usage, audit technology use among auditors is still low and auditors are not attaining sufficient progress in the use of technology. This implies the current strategies and policies may not effectively support technology implementation. In the same vein, the under-utilisation of technologies was reported due to inadequate governance. Thus, this study intends to investigate the impact of IT governance on audit technology performance. IT governance is a mechanism to stimulate anticipated behavior in the use of technology among the employees of an organisation. Surveys using closed-ended questionnaires were distributed to approximately 309 Malaysia public sector auditors. The results show that IT governance mechanisms such as IT strategy and management support significantly influence the audit technology performance. IT governance does play a significant role in assuring the successful utilisation of audit technology.

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Section: Discussioncontrasting

confidence: 56%

Section: Discussionmentioning

confidence: 99%

Section: It Governance (Itg) Effectivenessmentioning

confidence: 99%

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Information Technology Governance on Audit Technology Performance among Malaysian Public Sector Auditors

Veerankutty¹,

Ramayah

Ali

2018

Social Sciences

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“…In the academic and practitioner literature, the topic of ERP post-implementation issues encompassing ongoing requirements, user support, maintenance and upgrades have received scant attention in comparison with adoption and implementation issues (Law, Chen, & Wu, 2010). This is a considerable failing since ERP implementation projects are almost invariably followed by maintenance, enhancement, and upgrade projects.…”

Section: Introductionmentioning

confidence: 99%

A Framework for ERP Post-Implementation Amendments: A Literature Analysis

Oseni

Foster

Rahim

et al. 2017

AJIS

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Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term "amendments" to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term "amendments" is used to counteract one of the major findings from this research -the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.

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“…After the ERP system implementation and the golive take place, users start using the system on daily basis. Many topics were subject for research in this phase, like system use and user acceptance [7,38,[40][41][42][43][44], benefits management and realization [7,35,[44][45][46][47][48][49][50][51][52] , ERP impact on organization [53][54][55][56][57], and maintenance processes [58][59][60]. 5.…”

Section: Introductionmentioning

confidence: 99%

ERP Lifecycle: When to Retire Your ERP System?

Haddara

Elragal

2011

Communications in Computer and Information Science

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Abstract.A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of an SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of our analysis indicated that reasons of retirement were: wrong selection, users were not involved in the selection process, and lack of an official implementation methodology. This is considered a new finding since main stream literature was mainly focused on retirement after maturity.

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Managing the full ERP life-cycle: Considerations of maintenance and support requirements and IT governance practice as integral elements of the formula for successful ERP adoption

Cited by 94 publications

References 26 publications

Information Technology Governance on Audit Technology Performance among Malaysian Public Sector Auditors

Information Technology Governance on Audit Technology Performance among Malaysian Public Sector Auditors

A Framework for ERP Post-Implementation Amendments: A Literature Analysis

ERP Lifecycle: When to Retire Your ERP System?

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