Managing stakeholder relationships and nonprofit organization effectiveness

Balser, Deborah B.; McClusky, John E.

doi:10.1002/nml.70

Cited by 221 publications

(185 citation statements)

References 22 publications

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“…To evaluate the operation of non-profit organizations, the most popular type of data collection is a questionnaire survey of stakeholders (Balser, McClusky, 2005), (Brown, 2005), (Connolly, Conlon, Deutsh, 1980). This is connected with a lack of operation records of these organizations by official statistical bodies.…”

Section: Tos Nichesmentioning

confidence: 99%

The Interaction of Grassroots Communities and Local Authorities in Russia

Shagalov

2015

SSRN Journal

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Taking into consideration the underdevelopment of the Russian civil community it is of essential interest to touch upon local communities (known as TOS). Local governments and TOS communities could provide similar services and as such cooperate or compete with each other.Community initiatives could supplant poorly performing government services, or governments could outsource to communities some of its functions. Based on empirical Russian data, collected in the city of Kirov this research shows that the prevailing initial incentive to establish TOS is driven by the prospect of obtaining seed money from the government. We detected sources of TOS advantages over municipal authorities: ratio of costs and benefits, sensitivity to the demands of consumers, social capital, and voluntary nature of TOS. TOS are more likely to emerge in communities where people are sceptical about the efficacy of conventional mechanisms of democratic accountability, and prefer to collaborate with municipal governments on specific projects JEL Classification: L31, L33.

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Section: Tos Nichesmentioning

confidence: 99%

The Interaction of Grassroots Communities and Local Authorities in Russia

Shagalov

2015

SSRN Journal

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“…Recent scholarship, in fact, suggests that there is no single model of board governance, that "one size does not fit all", and that context matters in both corporate governance (Coles et al, 2008;Faleye, 2007) and in a non-profit context (Robinson, 2001;Ostrower and Stone, 2006). Wellens and Jegers (2014) argue that it is appropriate that beneficiaries of activities or donations are involved in organisational policymaking (e.g., Ospina et al, 2002) because people have the right to be involved in decisions that affect their daily lives and because governments attach increasing importance to organisations that strive to forge a close relationship with their beneficiaries (Balser and McClusky, 2005;Van Puyvelde et al, 2012). At the same time, several researchers refer to a certain amount of wariness among stakeholders towards mechanisms involving beneficiaries in NPO governance (Dom and Verhoeven, 2006;O'Dwyer and Unerman, 2009).…”

Section: Italian Banking Foundationsmentioning

confidence: 99%

Does the presence of member assemblies in grant-giving foundations affect levels of stakeholder engagement in mission reporting? Evidence from Italian banking foundations

Manetti

2015

IJBGE

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Stakeholders play a fundamental role in the governance systems of non-profit organisations. Their participation in decision-making processes -especially within governing bodies and in terms of mission reporting -is an essential element for effective and coherent organisation management. The present study carries out empirical research into Italian banking foundations (IBFs), a particular kind of grant-giving foundation with specific statutory obligations towards their stakeholders, including local communities and the beneficiaries of contributions. These types of foundations are unique, featuring characteristics that could contribute to a better understanding of the role played by governing bodies among third-sector organisations in creating a system of stakeholder engagement, participation, and dialogue. Using content analysis, we studied the Annual Reports and statutes of 88 IBFs in order to verify whether the presence of a member assembly in this particular type of grant-giving foundation affects the degree of stakeholder engagement in mission reporting. The results of our study reveal a greater presence of stakeholder engagement policies and practices among foundations with member assemblies, as well as a tendency towards stakeholder management in foundations without this type of governing body.

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“…It thus works with three public banks to scale up and diversify its financial services (Meyer & Leal, 2013). On the one hand, these partnerships reflect the ability of the nonprofit organization to be effective and provide a favorable environment for its development (Balser & McClusky, 2005;Stone & Ostrower, 2007). But on the other hand, the partnerships can potentially clash with the community character of the institution, and affect the community component of management.…”

Section: Policy and Management Implicationsmentioning

confidence: 99%

Microfinance and common goods: A study of Brazilian community development banks

Hudon

Meyer

2014

AMPROC

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Inclusive financial sectors are essential in terms of poverty alleviation. While microcredit can be governed as a private good, self-managed civil society organizations propose an alternative way of managing financial services. Brazil's Community Development Banks (CDBs) are a growing and dynamic manifestations of these nonprofit organizations. Based on field research in Brazil, this article uses the Elinor Ostrom's design principles of successful self-governing common-pool resource institutions to analyze CDBs' microcredit system. Our results suggest that the characteristics of private goods could be reconsidered when they are governed by community self-managed enterprises. They become hybrid goods by mixing the characteristics of private and commons goods. Thus, specific institutional arrangements and the creation of public spaces make it possible to strengthen the community properties of nonprofit microcredit services and distances them from their characteristics of private goods. resource institutions to analyze CDBs' microcredit system. Our results suggest that the characteristics of private goods could be reconsidered when they are governed by community selfmanaged enterprises. They become hybrid goods by mixing the characteristics of private and commons goods. Thus, specific institutional arrangements and the creation of public spaces make it possible to strengthen the community properties of nonprofit microcredit services and distances them from their characteristics of private goods.

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Managing stakeholder relationships and nonprofit organization effectiveness

Cited by 221 publications

References 22 publications

The Interaction of Grassroots Communities and Local Authorities in Russia

The Interaction of Grassroots Communities and Local Authorities in Russia

Does the presence of member assemblies in grant-giving foundations affect levels of stakeholder engagement in mission reporting? Evidence from Italian banking foundations

Microfinance and common goods: A study of Brazilian community development banks

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