Managing Risks and Crises in the Logistics Sector: A Comprehensive Analysis of Strategies and Prioritization Using AHP Method

Abstract

In the fast-paced and intricate landscape of the logistics sector, the emergence of risks and crises presents a critical need for effective management strategies. This research undertakes an analysis of risk and crisis management practices within the logistics industry filling the gap in the literature and aims to identify viable strategies and prioritize them using the Analytic Hierarchy Process (AHP) method. Through literature review and insights gathered from interviews with five industry experts, this study unveils the challenges faced by logistics companies and unveils existing risk and crisis management approaches. Employing the AHP method, the research provides a systematic framework for prioritizing these strategies based on their significance and potential impact. The findings contribute to the development of a strategic risk and crisis management toolkit, empowering logistics firms to proactively address challenges, ensure adaptability, and bolster resilience amidst a dynamic business environment. The insights provided by this study will prove invaluable to logistics professionals, scholars, and policymakers, enabling them to take actionable measures that enhance operational efficiency and ensure long-term sustainability within the logistics sector.