Managing Open Innovation through Digital Boundary Control: The Case of Multi-Sided Platforms in the Collaborative Economy

Development of a Platform Business Model for Co-creation Ecosystems for Sustainable Furniture

“…Stakeholders are involved to varying degrees at different stages of the process, so interaction between all stakeholders is important. Platforms are well-suited to provide a space for this interaction (Gandia, Parmentier, 2020). For existing platforms, a distinction can be made between customer-centric and production-centric business models (Figure 1) (Rayna et al, 2015).…”

“…To efficiently implement the DIT approach in an industrial context, digital platforms and associated digital tools offer the potential to engage customers, identify their needs, and involve them at an early stage of the product development process (Ihl, Piller, 2010;Hirscher et al, 2018). The resulting cyber-physical-social space supports co-creative communities and facilitates a distributed value network for a collaborative economy (Gandia, Parmentier, 2020). To achieve holistic improvements in sustainability, the behavior of the individual stakeholders must be aligned to a holistic, sustainable circular economy, driven by business model innovation (Vence, Pereira, 2018).…”