Managing Large Amounts of Knowledge Objects: Cognitive and Organisational Problems

Padova, Antonella; Scarso, Enrico

doi:10.1057/9781137552105_12

Cited by 7 publications

(32 citation statements)

References 12 publications

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“…Second, this view implies that people would naturally use the technology once it is made available, which may not necessarily be the case (Davenport & Prusak, 1998). Third, technology is not able to substitute human interactions, meetings and dialogue (Prieto & Easterby-Smith, 2006), and more recent studies assert that KMS cannot successfully enhance knowledge sharing without taking social and organisational aspects into account (Padova & Scarso, 2012). This limitation is even more strongly recognised from the practice-based perspective where KS is seen to be driven by social interactions (Newell & Galliers, 2006;Shollo & Galliers, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

Transactive memory systems and Web 2.0 in knowledge sharing: A conceptual model based on activity theory and critical realism

Simeonova

2017

Information Systems Journal

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The aim of this paper is to advance understanding of interactive knowledge sharing (KS) processes through exploring the role of transactive memory systems (TMSs) and Web 2.0. In the context of the information systems literature, there is little focus on their particular role in KS. To address this gap, this paper develops a conceptual model based on activity theory and critical realism outlining the role of TMS and Web 2.0 as mediating tools. This paper further reveals that their use as tools depends on deeper underlying structures/factors embedded within the community, namely, informal networks and trust among people. The new conceptual model and theoretical propositions are then illustrated by a qualitative study undertaken in Bulgarian organisations. This illustrative case provides support for the model, where TMS and Web 2.0 are found to facilitate KS. It further demonstrates that informal networks and trust among people support the use and the positive effects of these tools. The contribution of this paper is in the new analytical approach and conceptual model developed, which advances our understanding of interactive KS by explaining the linkages between the various factors involved.

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Section: Literature Reviewmentioning

confidence: 99%

Transactive memory systems and Web 2.0 in knowledge sharing: A conceptual model based on activity theory and critical realism

Simeonova

2017

Information Systems Journal

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“…Cognitive maps are recognized in the decision-making arena as well-established and interactive visual tools, which allow for the structuring and clarification of complex decision situations Belton & Stewart, 2002;Padova & Scarso, 2012;Santos, Belton, & Howick, 2002). Gavrilova, Carlucci, and Schiuma (2013) note that cognitive maps "facilitate the representation and communication [of knowledge], support the identification and the interpretation of information, facilitate consultation and codification, and stimulate mental associations" (p. 1756).…”

Section: Cognitive Mappingmentioning

confidence: 99%

Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory

Ferreira

Jalali

Ferreira

2016

Journal of Business Research

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“…Those firms normally fail to capture and transfer knowledge that is scattered on those phases and thus increases the likelihood of waste, such as "reinventing the wheel". According to Padova et Scarso (2012), large enterprises also scatter knowledge objects. According to these authors, this is demonstrated by the number of documents the firms continuously create and store.…”

Section: Knowledge Wastementioning

confidence: 99%

Knowledge Waste in Organizations: A Review of Previous Studies

Ferenhof

Durst

Selig

2015

Braz. J. of Operations & Production Manag.

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In this paper, we are interested in the knowledge that is “wasted” in organizations, that is existing relevant knowledge that is overlooked in the process of knowledge conversion. Given the competitive pressure firms are facing in today´s business environment, a waste of knowledge is not only costly but also dangerous. This means that we consider knowledge from a knowledge at risk perspective. Having this in mind, the purpose of this paper is to review research on knowledge waste in organizations to establish our current body of knowledge regarding this topic. The study consists of a systematic review of 51 peer-reviewed articles addressing knowledge waste in organizations. To the best of the authors’ knowledge, no systematic literature review on this topic has previously been published or presented. The topic seems to be a promising field for intensive research and offers a variety of future research avenues. In view of practitioners, the study´s finding may enable an increased awareness towards the areas where existing knowledge is at the mercy of “waste”. This can assist practitioners to better cope with risks related to this waste and, therefore, better exploit the (limited) knowledge base available.

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Managing Large Amounts of Knowledge Objects: Cognitive and Organisational Problems

Cited by 7 publications

References 12 publications

Transactive memory systems and Web 2.0 in knowledge sharing: A conceptual model based on activity theory and critical realism

Transactive memory systems and Web 2.0 in knowledge sharing: A conceptual model based on activity theory and critical realism

Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory

Knowledge Waste in Organizations: A Review of Previous Studies

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