Managing interaction for learning and value creation in exchange relationships

Hammervoll, Trond

doi:10.1016/j.jbusres.2011.05.011

Cited by 40 publications

(33 citation statements)

References 63 publications

(96 reference statements)

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“…Even if the purchasing management literature has underscored buyer-supplier integration as a strategic resource for performance improvements (Ellram andCarr, 1994: Cousins andSpekman, 2003), basic contributions from transaction cost economy (Buvik and John, 2000;Williamson, 1999) and supply chain management (Hammervoll, 2012) assert that buyer-supplier integration is the main managerial mode for improved value creation in buyer-supplier relationships because it facilitates information exchange and provides the coaching and sharing of strategic knowledge to a greater extent than classical market transactions.…”

Section: Literature Review and Development Of Hypothesesmentioning

confidence: 99%

“…The existing supply chain management and logistics literature acknowledge integration as a key attribute to performance improvements (Bowersox et al, 1999;Frohlich and Westbrook, 2001). According to the resource-based view (RBV) theory, integration is an organisational resource which improves performance (Dyer and Singh, 1998), and the interplay between internal and external integration is a key factor for improving the value creation in buyer-supplier relationships (Hammervoll, 2012;Lindgreen and Wynstra, 2005).…”

Section: Introductionmentioning

confidence: 99%

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The impact of buyer-supplier integration on supplier logistics performance in the hospital sector in Tanzania: the moderation effect of buyers' cross functional integration

Salema

Buvik

2016

IJPM

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Based on the resource-based view (RBV) theory, this study examines the association between buying firms' cross functional integration, buyer-supplier integration and supplier logistics performance in buyer-supplier relationships. RBV considers these two organisational dimensions of supply chain integration as strategic resources which play an important role in improving logistics performance. This research examines the effects of both intra-firm integration and inter-firm integration on supplier logistics performance with survey data from key informants in the public medicine supply system in Mainland, Tanzania. The unit of analysis is the purchasing relationships between public health facilities and focal suppliers acting as public agents of the national medical stores department (MSD). The empirical analysis is based on data reported by 166 purchasing managers, and demonstrates that stronger buyer-supplier integration improves supplier logistics performance significantly. There is no main effect of the buying firm's cross functional integration on supplier logistics performance, but more extensive cross functional integration in the buying firms enforces the effect of buyer-supplier integration on supplier logistics performance significantly, and these findings indicate that extensive cross functional integration in the buying firms provides an administrative infrastructure that enhance the effectivity of extensive supplier-buyer integration.

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Section: Literature Review and Development Of Hypothesesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The impact of buyer-supplier integration on supplier logistics performance in the hospital sector in Tanzania: the moderation effect of buyers' cross functional integration

Salema

Buvik

2016

IJPM

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“…Because social exchange theory describes the elements that emerge within the coaching relationship (Hammervoll, 2011;Tepper & Taylor, 2003), this theory proves to be a useful framework not only to study the coaching process but also to analyse the outcomes or results of the process.…”

Section: Process Outcomesmentioning

confidence: 99%

“…Coaching is a tool that is capable of creating value (Hammervoll, 2011) that consequently improves the capabilities of human resources. Coaching converts human resources into an asset that is unique and valuable to the organisation and that is difficult for competitors to imitate.…”

Section: Process Outcomesmentioning

confidence: 99%

The effects of coaching in employees and organizational performance: The Spanish Case

Utrilla

Grande

Lorenzo

2015

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Purpose: The expansion of coaching in firms reflects its potential use as a tool to improve the development of human capital and of the firm itself. Nevertheless, research into the effects of coaching is lagging some way behind practice and there is a need to establish a theoretical framework capable of explaining how the coaching process proceeds and its outcomes. The goal of this research is to analyze the effects of coaching in both, employees development, and organizational performance. Thus, we extend Joo's (2005) conceptual model by adding social exchange theory and the resource-based view, so as to to develop a model that allow us to investigate coaching.Design/methodology/approach: We test our model on a sample of 498 Spanish firms. The hypotheses were analyzed using structural equations modeling. Findings:Our results confirm that coaching has an influence on both individual performance and organizational performance indicators. Besides, social exchange theory and the resource-based view, are a proper frameworks so as to study the effects of coaching. Practical implications:Coaching also helps firms to improve their competitive position. maximise benefits and minimise costs. We highlight several tips for practitioners in order to develop properly coaching processes.-166-Intangible Capital -http://dx.doi.org/10.3926/ic.586 Originality/value: Coaching helps firms improve their competitive position via effects on organisational performance, sales increases and productivity growth.

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“…Coaching is a tool that is capable of creating value that consequently improves the capabilities of human capital. (Hammervoll, 2012) Coaching can be used not only in difficult situations, because it can be applied to numerous problems. It provides tools in individual and organizational levels that help to make important steps on the road to success.…”

Section: Introductionmentioning

confidence: 99%

Coaching and its effects on individual and organizational performances in Central and Eastern Europe

Szabó

Slavić

Berber

2019

Anali Ekon fak Subotica

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Coaching as a skill for helping others grow and develop in the workplace has become a major asset in the life of profit-oriented organizations in recent decades. Coaching as a unique practice to develop the human resources of a company can create a partnership between a supervisor and an employee. The aim of the work is to analyze the effects of coaching on productivity and annual staff turnover based on Cranet research from 2015/16 from 9 countries of Central and Eastern European region. The results show that a higher level of the usage of coaching for career management in a company is positively related to the level of productivity and negatively related to the level of staff turnover.

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Managing interaction for learning and value creation in exchange relationships

Cited by 40 publications

References 63 publications

The impact of buyer-supplier integration on supplier logistics performance in the hospital sector in Tanzania: the moderation effect of buyers' cross functional integration

The impact of buyer-supplier integration on supplier logistics performance in the hospital sector in Tanzania: the moderation effect of buyers' cross functional integration

The effects of coaching in employees and organizational performance: The Spanish Case

Coaching and its effects on individual and organizational performances in Central and Eastern Europe

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