“…In such a setting, program design and facility design are inexorably linked. Changes in the architectural design in one residential setting was observed to help promote relationship building between residents and staff and thus reduce instances of negative interactions (Wilson, Soth, & Robak, 1992), while in another setting, it was found that by moving to a program based upon relationship building rather than control, a sense of a warmer and more inviting physical space was created (Moore, Moretti, & Holland, 1998). Some may respond that such relationship-based programs must involve a great deal of staff training and support, and thus can be costly.…”