Managing Conflict In Organisation-An Overview

Abstract

In any organization, effective administration of the resources available is very important and paramountto the attainment of its objectives. The human aspect of the resources is most important and crucial asit is the one responsible for the co-ordination of other factors and more importantly conflict situationamong staff cannot be over-emphasized. It is known fact that no two workers are the same, even twinsare only alike.Nwakwo (1987), Craston (2002) and Onanuga and Arikewuyo (2005) describes administration as thecareful and systematic arrangements and use of resources (human and material), situation andopportunities for the achievement of specific objectives of a given organization. To this end, it is worthyof note that effective organizational administration is necessary for managing conflict situation in anysystem, such should be embedded in the day-to-day running of the industry. Conforming to thisviewpoint, Peretomode (2001) describes administration as the performance of executive duties, thecarryout of policies or decisions to fulfill a purpose, and the controlling of the day-to-day running of anorganization. To this extent, among the very important duties of an administrator, is the management ofconflict among workers of different categories.