Managing BPM life cycle transition risks in a small educational company to support change management

Souza, Larissa Ane Hora de; Carvalho, Victor Diogho Heuer de; Santos, Robério José Rogério dos; Silva, Jonhatan Magno Norte da

doi:10.1108/bij-03-2021-0138

Cited by 6 publications

(5 citation statements)

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“…Sustainable economic performance also rejects the paradigm of moderation and equity and sets the realization of immediate benefits as its goal. Indeed, it is not new that organizational stability and flexibility are needed simultaneously in change management, and this is usually created by integrating several successful organizational processes as internal innovation (de Souza et al, 2022). However, organizational innovation in the broader sense is often risky, and if the development of IJIS organizations is to be managed in a sustainable way, then innovation also requires moderation, or else risk measurement is necessary (Bhupendra and Sangle, 2022).…”

Section: Resultsmentioning

confidence: 99%

The three levels of organizational change to build future potential organizations

Krajcsák,

Bakacsi

2024

IJIS

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Purpose This study aims to answer the question of what characterizes organizations with future-potential, and with the help of a model introduced in this study, the authors propose what interventions can be identified and which improvements need to be made in traditional organizations so that they meet the requirements of future-potentiality. Design/methodology/approach A systematic literature review was conducted to identify management interventions. Citation and co-word analyses were also performed. Content analysis of 311 journal articles from the past five years was performed taking into account relevant keywords, and disciplinary narrowing was also applied. These articles were used to identify knowledge that could be used to suggest micro-, meso- and macro-level changes. Findings To develop the future potential of organizations, three organizational levels must be separated. The first is the micro level of relations between leaders and employees, where equity is a key value for future potentiality. It should be emphasized that not all employees’ organizational commitment is equally important for organizations with future potential, and leaders should strengthen their commitment according to individual needs and opportunities. The second is the meso level, where the decisive value is organizational moderation, and this suggests that a careful and restrained development is needed both in satisfying consumer needs and in innovation. The third is the macro level, where the defining value is responsibility and sustainability, which are necessary for achieving a state where the active development of national culture becomes possible. Originality/value Contrary to the authors’ expectations, it has been found that there are only a few studies dealing with change management for the purpose of achieving a future potential mode of organizational operation; thus, the results can be considered new and will contribute to the development of a cross-section of change management and future studies.

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Section: Resultsmentioning

confidence: 99%

The three levels of organizational change to build future potential organizations

Krajcsák,

Bakacsi

2024

IJIS

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“…Considering that BPM is an approach that makes the organizations focus on the process (Nadarajah and Kadir, 2016; Souza et al. , 2021) and that might contribute to improving strategic implementation efficiency (Gębczyńska, 2016), the analysis and modelling of the brand management processes was done using BPM and had its focus only on the core process (Figure 4).…”

Section: Resultsmentioning

confidence: 99%

“…Considering that BPM is an approach that makes the organizations focus on the process (Nadarajah and Kadir, 2016;Souza et al, 2021) and that might contribute to improving strategic implementation efficiency (Ge ˛bczy nska, 2016), the analysis and modelling of the brand management processes was done using BPM and had its focus only on the core process (Figure 4). The analysis of the current processes consists of the first activity of the meta capability of transforming in the BPM lifecycle (Bernardo et al, 2017) and is presented in Table 3 with a brief description of how it was done.…”

Section: Country-brand Managementmentioning

confidence: 99%

“…The BPM literature points out several benefits of process-oriented management, such as: improving the ability to absorb new customers and the comfort level of employees, increasing the company's planning capacity and the profitability of the company business (Souza et al, 2021), improving strategic implementation efficiency (Ge ˛bczy nska, 2016), standardizing the department's activities, formalizing the decision-making structure, increasing the partners interested in contributing to the projects, improving the interaction between units of the department (Haddad et al, 2016) and stimulating collaborative processes between firms to improve open innovation implementation (Abdulkader et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

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Business process management applicability to destination country-brand management

Miyamaru

Lourenção

Pádua

et al. 2023

BIJ

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PurposeThis study aims to analyze the business process management (BPM) applicability to a destination country-brand of a Latin American developing country and present a new process model for it.Design/methodology/approachThis is a qualitative exploratory study whose unit of analysis is the BPM applicability to the destination country-brand of a Latin American developing country. Primary data were obtained through in-depth interview with the developing country's tourism international promotion agency. The secondary data were government reports and research papers on country-brand studies. Data analysis was carried out using stakeholder business context model, architecture processes, pain/gain matrix and BPMN for modelling.FindingsThe results present a new process model for country-brand management to reduce existing barriers. Three steps were carried out: analysis and modelling of the current processes of country-brand management; presentation of the current processes' problems and analysis and modelling of future processes country-brand management.Research limitations/implicationsA theoretical contribution is provided in the literature on processes and country-brands since no previous studies relate these concepts and present a process-oriented management analysis for country-brands.Practical implicationsThe main practical contribution was to identify the country-brand management problems, propose solutions to them and generate a new process model for country-brands that can be used as a managerial tool for national tourism organizations to improve their brands.Originality/valueThe present study is original as it approaches the first analysis of country-brand development with an emphasis on its process management.

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“…The theory states that a rational investor always strives to maximize the expected utility of the investment (Mongin and Baccelli, 2021). The market traffic parameters assure the investors' higher profitability, and thus they commend higher utility from their investments (Berman and Katona, 2013;Souza et al, 2021). In the EdTech market, investors will invest capital in a company when they see assured returns on their investment (Williamson et al, 2021).…”

Section: Nexus Of Market Web Trafficmentioning

confidence: 99%

A nexus of market web traffic and investor's behavior in the EdTech market: evidence of performance from US and India

Sethi

Saxena

Singh

2022

BIJ

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PurposeThe unexpected outbreak of COVID-19 has expedited the trend toward online education. To facilitate undisruptive learning, EdTech companies are continuously working on providing solutions to restore teaching and learning practices. This has caused a significant behavioral shift of the investors in the EdTech market. This study aims to analyze the effects of Web Market Traffic on the increased number of investors funding an EdTech Company in the market.Design/methodology/approachBy drawing on the multi-method web analytics approach, this study analyses the nexus between Web Market Traffic and Investor's Behavior in the US and India, proving the hypothesized relationship in the proposed Model using a data sample of 300 EdTech Players.FindingsThere is a significant difference between the investor's behavior in India and the US. This study shows that the investors in the US are more inclined towards investing in EdTech companies in comparison to India. The Results demonstrate that monthly visits of consumers and the number of acquisitions by players positively affect the investor's behavior, while bounce rates take a toll on the number of investors.Practical implicationsThis Study suggests that EdTech investors in the US and India should harness Web Traffic to capture the EdTech market. Further, this study offers practical implications that EdTech players can use to attract potential investors and increase brand visibility by improving web market traffic parameters.Originality/valueThis paper's original contribution is to empirically shed light on the effects of web market traffic on the investor's behavior. The study emphasizes the quintessentiality of managing the bounce rates and monthly visits for an EdTech market to attract more investors and capital inflow that enhance brand visibility. The study found that the investors behave distinctly in the developed and emerging markets in the US and India.

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Managing BPM life cycle transition risks in a small educational company to support change management

Cited by 6 publications

References 59 publications

The three levels of organizational change to build future potential organizations

The three levels of organizational change to build future potential organizations

Business process management applicability to destination country-brand management

A nexus of market web traffic and investor's behavior in the EdTech market: evidence of performance from US and India

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