Managerial Sense-making During Technological Changes

Safhafian, Mina; Gotcheva, Nadezhda; Laumann, Karin; Skogstad, Martin Rasmussen

doi:10.3850/978-981-14-8593-0_3534-cd

Cited by 2 publications

(2 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The ERP implementation can be an iterative process. Therefore, as the implementation process and plan evolves, reflections occur, feedback is provided and adjustments are made to the to the implementation plan according (Saghafian et al, 2020;Yu Stepanov, 2021).…”

Section: Retrospectionmentioning

confidence: 99%

Sense-Making of The Implementation of an Enterprise Resource Planning Software Solution

2024

JIEA

View full text Add to dashboard Cite

In a bid to increase their efficiency and productivity, organizations conducting their business processes manually or semi-automatically realize their need to migrate to a more effective, automated system of managing their operations. Organizations may opt to adopt an Enterprise Resource Planning (ERP) system to achieve this purpose. As is common with organizational change, ERP implementation in organizations can be met with resistance from organizational stakeholders such as employees. Organization need to overcome this resistance and support stakeholders to understand and embrace the change. This article therefore explores how a company might effectively navigate the change-the implementation of an Enterprise Resource Planning (ERP) system-from an organizational sense-making perspective. It also delves into various aspects of the ERP, such as its meaning, benefits, and factors that can lead to a successful or failed implementation. Additionally, this paper identifies the implementation and adoption of an ERP as a change management process requiring the steering of a change manager. Hence, information is provided on the role of a change manager, who in the change management process, acts as an interpreter by making sense to the change, in order to facilitate a successful implementation of the ERP solution. This paper provides an exposé into the utilizing of the sense-making framework as a way to navigate ERP implementation, with the aim of positively effecting the change.

show abstract

Section: Retrospectionmentioning

confidence: 99%

Sense-Making of The Implementation of an Enterprise Resource Planning Software Solution

2024

JIEA

View full text Add to dashboard Cite

show abstract

“…In addition to these conditions, the interaction between dedicated agents from each organization or party is required to set the course for further collaboration and actions ( Comfort et al, 2006 ). One of the ways to manage interorganizational complexity is to enable simultaneous sensemaking among all stakeholders ( Saghafian et al, 2020a ). One facilitator that can be deployed in such situations is getting help from agile coaches.…”

Section: Literature Reviewmentioning

confidence: 99%

Organizational Challenges of Development and Implementation of Virtual Reality Solution for Industrial Operation

2021

Self Cite

View full text Add to dashboard Cite

This research investigated the organizational challenges related to the development and implementation of virtual reality (VR) technology for operation in a conservative heavy machinery industry. The incorporation of a VR solution for heavy machinery equipment enhanced the safety and convenience of operation under dangerous work conditions. However, the development and implementation processes faced challenges. Furthermore, the adoption of the solution by users was perceived to be slower than anticipated. We aimed to explore the main challenges that the developer organization faced and how it also influenced user organizations. Due to the exploratory nature of the research, qualitative analysis was chosen, interviews were conducted, and thematic analysis was applied. The themes and subthemes were identified and discussed. The results showed the existence of challenges related to technology maturity, managerial challenges regarding communication and support coordination, workload, and multiple stakeholder management. The findings emphasize the importance of attending to the existing and potential organizational challenges before and throughout technological innovation. Theoretical and managerial implications are discussed, and a future research agenda is suggested.

show abstract

Managerial Sense-making During Technological Changes

Cited by 2 publications

References 16 publications

Sense-Making of The Implementation of an Enterprise Resource Planning Software Solution

Sense-Making of The Implementation of an Enterprise Resource Planning Software Solution

Organizational Challenges of Development and Implementation of Virtual Reality Solution for Industrial Operation

Contact Info

Product

Resources

About