Managerial Practitioners’ Perspectives on Quality Performance of Green-Building Projects

Abstract

The quality performance of a green building will have an overarching effect on its objectives because of the high compliance needed to achieve superior performance expectations. Achieving sustainability objectives is challenging and requires the collaboration of diverse professionals that resume unique responsibilities. In this study, the different managerial practitioners involved in green-building projects were investigated in terms of their awareness levels regarding the quality performance measures, their perceived abilities to influence quality failure consequences, the degree to which the cost-of-quality (CoQ) of components can be evaluated, and the effect the sustainability traits have on the quality performance. Accordingly, a survey approach was adopted, and the results were analyzed using Pearson’s chi-squared (χ2) test, the relative importance index (RII), Mann–Whitney U-Test, and Student’s T-test. According to the results, the priorities of the different managerial types and their overall impressions of cost computability were different, which needs to be considered when CoQ evaluations are done based on practitioners’ views. In addition, the sustainability traits of green buildings impact achieving quality metrics with the consequences of design rework occurring in the construction stage may lead to denouncing sustainability traits. The results of this research study reveal the need to consider the differences between managerial types when evaluating CoQ for projects and the increased sensitivity for such evaluation in a green building context. The paper contributes to underscoring the important connection between quality performance and sustainability traits of a green building project and calls for researchers to formulate methods with more rigor to reach a set structure for quality cost accounting as an industry standard. Intricate evaluation methods will enable strategic decision making on quality performance budgets to be more substantiated.

Green Building Materials Products and Service Market in the Construction Industry

“…The key benefits cut across economic, social, environmental dimensions of sustainability. The finding of this study is in line with the reports of (Koutsogiannis, 2018;Ierek, 2017;Simpeh and Smallwood, 2018;Nduka and Ogunsanmi, 2015;Nduka and Sotunbo, 2014;Adegbile, 2013;Raouf and Al-Ghamdi, 2020). Among the critical benefits of using GBM as reported by Koutsogiannis (2018) are; improved health, increased productivity and reduced absenteeism, cost reduction, higher return on investment, environmental protection, and better quality life.…”

“…Green building offers a composite benefit, which drives demand for them, as it has been proven to meet the various needs of the tenants (occupants) (Shabrin and Kashem, 2017;Ashuri and Durmus-Pedini, 2010). The high occupancy rate of the green building offers investors and developers higher revenue and speedy payback period for their investments (Khoshbakht et al, 2017;Raouf and Al-Ghamdi, 2020). Tenants tend to pay more leading to an increase in the earnings of the developers/investors as confirmed by (Chegut et al, 2014), that green office buildings experience about 20% more returns that the non-green ones.…”

“…Adegbile (2013) posits that if properly framed, clients could be convinced to patronized green homes due to benefits such as health, delight, and quality of life that they offer. Reducing impact on the environment, improving occupants' health and their wellbeing, and providing a commensurate return on clients' investment; are the essential goals of green building (Raouf and Al-Ghamdi, 2020). Nduka and Sotunbo (2014) reported that pursing active recycling, conserving natural resources, preventing global warming, decreasing environmental damage cost, and improving productivity; are the top benefits of green building construction.…”

“…Ierek (2017) posits that buildings made with GBM offer better quality air, ample natural lighting, and better noise control for occupants, pleasant view, and improved productivity, less waste, efficient use of water, energy, and resources. The essential goals of the green building according to Raouf and Al-Ghamdi (2020) are reducing the impact on the environment, improving occupants' health and their wellbeing, and providing a commensurate return on clients' investment. Similarly, Adegbile (2013) posits that clients are convinced to patronize green homes due to benefits such as health, delight, and quality of life that they offer.…”

Framework to evaluate quality performance of green building delivery: construction and operational stage

“…Step 3 involved a questionnaire survey was then distributed to managerial practitioners to determine whether sustainability traits of a green building can be affected by quality performance and it was concluded that such traits are embedded in key performance indicators related to quality performance (Raouf and Al Ghamdi 2020).…”