“…Van Buren (1999) identifies four components of intellectual capital: human capital, innovation capital, process capital, and customer capital. Intellectual capital as an intangible asset of an enterprise consists of three segments: human capital, structural capital (organizational and innovation/technological capital) and relational capital (social capital) (Bontis, 1999;Bernardi, Demartini, Paoloni, 2014;Krstić, 2014;Vătămănescu et al, 2019). The concept of intellectual capital includes three elements, as suggested by Sveiby (1997), but with a slightly different structureemployee competencies, internal structure and external structure.…”