Management von Destinationen

Bieger, Thomas

doi:10.1524/9783486711127

Cited by 68 publications

(55 citation statements)

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“…This fact is given by the high level of the destination complexity as well as the high level of subjectivity in the process of quality evaluation and also by the specific character of the services (in particular impalpability, transience and variability). Bieger (2008) defines the destination as a space (region) which the visitor chooses as a target of his or her journey. It disposes of all necessary facilities for accommodation, boarding and entertainment.…”

Section: Theoretical Basismentioning

confidence: 99%

Rural Tourism – Evaluating the Quality of Destination

Ryglová

Rašovská

Šácha

2017

European Countryside

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This paper concerns the topic of rural destination quality from the viewpoint of tourism development. The research exploring crucial quality factors from the viewpoint of demand is presented. Rural tourism participants attribute the highest significance to Destination cleanliness and Sense of security. The evaluation of the importance of most research quality factors is not dependent on gender and on the contrary, the importance of 16 quality factors depends on the visitor´s age. In the case of the factor of "Friendly acceptance by the locals", the most significant influence on the visitor´s return to the destination was confirmed. On the contrary, this impact was not proven for the factor of "Level of prices of services and goods in the destination". The research and the successive factor analysis revealed 6 dimensions representing the rural destination quality: Services, Image, Transportation, Well-being, Information/Communication and Attractions/ Experiences; Well-being was identified as the most important. This was consecutively confirmed by the analysis of the quality factors' impact on the visitor´s overall satisfaction and loyalty to the destination. The research findings provide the theory with topical destination quality dimensions as well as contribute to better understanding of visitor´s behavioural mechanisms in rural areas.Key words: visitor´s perception, quality of destination, rural destination, factors of quality, dimensions of quality, IPA analysis Abstrakt: Tento příspěvek je věnován tématu kvality venkovské destinace z pohledu rozvoje cestovního ruchu. Jsou zde prezentovány výsledky výzkumu zacíleného na identifikování a prozkoumání stěžejních faktorů kvality z pohledu poptávky. Nejvyšší význam účastníci cestovního ruchu na venkově přisuzují faktorům čistoty destinace a bezpečnosti v destinaci. Hodnocení důležitosti většiny zkoumaných faktorů kvality (68 %) není závislé na pohlaví, a naopak význam 16-ti faktorů kvality je závislý na věku respondenta. U faktoru kvality "přátelské přijetí místními obyvateli" byl prokázán nejvyšší vliv na znovu návrat návštěvníka do destinace, naopak tento vliv nebyl prokázán u faktoru "cenová úroveň zboží a služeb v destinaci". Provedený výzkum a následná faktorová analýza odhalila 6 dimenzí reprezentující kvalitu venkovské destinace: služby, image, doprava, pohodlí (well-being), informace/komunikace, atraktivity/zážitky. Při posuzování významu dimenzí pro návštěvníka byla jednoznačně jako nejvýznamnější identifikována dimenze well-being, což bylo následně potvrzeno analýzou vlivu faktorů kvality na celkovou spokojenost návštěvníka v destinaci a jeho loajalitu k destinaci. Výsledky výzkumu rozšiřují teoretická východiska o hlavní dimenze kvality destinace a prohlubují poznatky spotřebitelského chování návštěvníků/účastníků cestovního ruchu ve venkovských oblastech.

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Section: Theoretical Basismentioning

confidence: 99%

Rural Tourism – Evaluating the Quality of Destination

Ryglová

Rašovská

Šácha

2017

European Countryside

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“…Sheehan and Ritchie (2005) include local, regional and national tourism associations, accommodation facilities, hospitality facilities, tourist attractions, congress centres, residents and universities. Bieger and Beritelli (2012) look at stakeholders from a wider perspective. They include destination management organisations, hotels and other accommodation facilities, residents, visitors, environmental associations, tradesmen, mountain transport operators, employees, shareholders, political parties, local authorities and suppliers.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Innovations and networking fostering tourist destination development in Slovakia

Gajdošík

Gajdošíková

Maráková

et al. 2017

Quaestiones Geographicae

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The paper focuses on the implementation of innovations and networking in the sector of tourism in two Slovak mountain destinations of international significance. The main objective of the paper is to identify and evaluate how innovations and networking contribute to tourist destination development in Slovakia. The implementation of institutional innovation resulted in the establishment of formal and informal networks. The developed networks consist of representatives of all sectors co-ordinating all relevant stakeholders. Formal and informal networks and the collaboration among stakeholders have launched other types of innovations in the tourism sector. The interactions and intensity of relations among stakeholders are analysed by network analysis. Destinations are compared with the network of the same size and density through quantitative network characteristics. Based on empirical research we investigate the impact of networks and innovations on tourist destination development. Due to the synergy effect of networking and implementation of multiple innovations, tourist destination development is observed.

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“…Barsky and Nash (2002) indicate that the more information providers gain from consumers, the more quality of experiences and successful tourism products they can offer to consumers. Bieger (2005) highlights the importance of tourists' perspective in the tourism production and consumption process and the need for destinations' unique selling propositions. Therefore, the main purpose of the study is to empirically test and identify which elements influence destination competitiveness in Kubah National Park, Kuching from demand side.…”

Section: Conclusion Impplications and Suggestionsmentioning

confidence: 99%