Management temeljnih procesov: instrumentalni in interesni vpliv na uspešnost podjetij

Gošnik, Dušan

doi:10.26493/978-961-7055-97-9

Cited by 2 publications

(3 citation statements)

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“…From this perspective, the management of core processes in companies should be the priority focus of managers and company owners. Previous research studies on this field show us some relations between core business processes and company performance and that a lack of measurement at BPM implementation results in less successful implementation of BPM (Gošnik et al, 2016;Stojanovi c et al, 2017;Gošnik, 2019aGošnik, , 2019b. Company performance in these researches was not related specifically to risk-adjusted company performance measures ROE-r and ROE-a, which has been detected as a research gap and is attracted our focus in this research.…”

Section: Introductionmentioning

confidence: 87%

“…Among all the business processes of a company, the core business processes contribute to company performance the most (Thennakoon et al, 2018;Zelt et al, 2018). If the core processes are innovative, this will be reflected in the performance of the company (Thennakoon et al, 2018;Gošnik, 2019aGošnik, , 2019b. From this perspective, the management of core processes in companies should be the priority focus of managers and company owners.…”

Section: Introductionmentioning

confidence: 99%

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Business process management and risk-adjusted performance in SMEs

Gošnik

Stubelj

2021

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Purpose This paper aims to examine the relationship between business process management (BPM) and company performance. The research focuses on the instrumental aspect of core business processes and its controlling activities in small and medium-sized companies (SMEs) to identify the relationship to company performance. Design/methodology/approach The results presented in this paper are based on a survey of Slovene SMEs. A questionnaire was distributed to 3007 SMEs via e-mail and a response rate of 5.42% was achieved. The financial data of companies over a six year period as derived from the publicly available financial reports of SMEs along with an industry-specific financial risk measure and other financial data were used for the company risk-adjusted performance measures of relative residual income (ROE-r) and risk-adjusted ROE (ROE-a) calculation. Findings The results show that instrumental aspects of core business process controlling activities are related to risk-adjusted company performance measures ROE-r and ROE-a. Companies with lower ROE-r and ROE-a have been perceived to be more focused on the instrumental aspect of BPM. Presumably due to the small sample, the results of a non-parametric Mann–Whitney U test did not statistically confirm the developed hypothesis: “the instrumental aspect of controlling as a core process management activity has a statistically significant impact on company risk-adjusted performance measures such as ROE-r and ROE-a.” Despite this, the results show a possible negative correlation between risk-adjusted performance measures and BPM, which opens possibilities for further research. Research limitations/implications The main limitation of the purposed study model is that the paper have studied only control activities of core business processes and relate it to company risk-adjusted performance measures. The study has been limited by the SME sample and the use of a survey as a research instrument. An additional limitation of the research is the degree of reliability implied by the assumptions of the models used to estimate the required return on equity and risk. Results concern investors, managers and practitioners to start BPM improvement initiatives, to set BPM priority measures and to set priority management decisions and further actions. Originality/value This paper presents the unique findings from an investigation of the instrumental aspects of BPM practices and their relationship to company risk-adjusted performance measures in SMEs. This paper developed a measurement instrument for measuring the instrumental aspects of BPM use. An additional original contribution is the use of company risk-adjusted performance measures such as ROE-r and ROE-a, which take into account the required profitability of companies in different industries according to the risk and allows comparable results of companies from different industries. The approach is innovative and interesting as regards researching the factors that affect the profitability of companies that operate in different industries.

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Section: Introductionmentioning

confidence: 87%

Section: Introductionmentioning

confidence: 99%

Business process management and risk-adjusted performance in SMEs

Gošnik

Stubelj

2021

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“…Sestavljeni so iz številnih podprocesov, delovnih nalog in opravil (Svetlik & Kohont, 2009). Na organizacijo lahko gledamo ne le kot na hierarhično organizacijsko strukturo, temveč tudi skozi prizmo medsebojno povezanih procesov (Gošnik, 2019), ker kot pravi Vila (2000), če procesi v organizaciji prenehajo delovati, preneha delovati tudi organizacija.…”

Section: Delovni Procesiunclassified

Hibridni zaposleni – hibridni potrošnik

Bernik

2023

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Znanstvena monografija Transformacija kadrovskega managementa razčlenjuje področja delovanja kadrovskega managementa, ki so bila izpostavljana zadnja leta spremembam v okolju. V sklopu kadrovskega managementa se uporabljajo novi pristopi in načini delovanja, ki izhajajo iz možnosti uporabe informacijske tehnologije in sprememb na globalnem tegu dela. Vsebina znanstvene monografije Transformacija kadrovskega managementa razčlenjuje problematiko izzivov dolgožive družbe, ki na področju kadrovskega managementa zahteva vpeljavo sprememb načinov dela starejših zaposlenih. To zahteva prilagoditev ključnih delovnih ciljev delovnih mest, kar poseže v definiranje in preoblikovanje opisov delovnih mest. Pričajoča znanstvena monografija obravnava tudi spremembe v delovanju zaposlenega zaradi razvoja informacijske tehnologije. Le ta je povzročila spremembe v delovanju zaposlenega, ki ga zaradi različnih načinov dela imenujemo hibridni zaposleni in ga lahko primerjamo z hibridnim potrošnikom. Uporaba sodobnih tehnologij je uvedla spremembe tudi na področju izobraževanja, ki omogočajo kadrovskemu managementu razvoj pametnih učnih okolij in s tem individualen način učenja.

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Management temeljnih procesov: instrumentalni in interesni vpliv na uspešnost podjetij

Abstract: Izdaja je sofinancirana po pogodbi ARRS za sofinanciranje izdajanja znanstvenih monografij v letu 2019. Kataložni zapis o publikaciji (CIP) pripravili v Narodni in univerzitetni knjižnici v Ljubljani COBISS.

Cited by 2 publications

References 27 publications

Business process management and risk-adjusted performance in SMEs

Business process management and risk-adjusted performance in SMEs

Hibridni zaposleni – hibridni potrošnik

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