“…138 SMEs in Malaysia Inter-organizational relationships were affecting Malaysian SMEs' decision to adopt e-business in the supply chain The findings of both the contingency and configuration approach indicated that supply chain integration was related to both operational and business performance Söderberg and Bengtsson (2010) 15 SMEs in Sweden The results indicate that there is a strong relationship between SCM maturity and SC performance in SMEs and some relationships between SCM maturity and financial performance Tumaini and Zheng (2011) 229 SMEs in Tanzanian The study found that SMEs still face obstacles like knowledge, financial resources and technology IT integration is an important need for SMEs because IT integration will produce precise information that can improve firm efficiency, customer satisfaction, and firm productivity (Volkoff, Strong & Elmes, 2005;Berente, Vandenbosch & Aubert, 2009;Sampaio, Saraiva & Domingues, 2012;Francalanci & Morabito, 2008;Yen-Teoh & Pan, 2009;Simon & Petnji-Yaya, 2012). Thus, the more integrated the information system, the better the firm performance.…”