Abstract:The Covid-19 pandemic has shaken the business world which has brought down many retail businesses which indirectly impacted manufacturing companies. The retailers have done changes in serving customers; the phenomenon has shifted consumer behavior from the classic face-to-face way of purchasing to online purchases. Then has created new challenges in the business world and has an impact on business operations at large. The purposes of this research are to generate some fresh ideas to support the working ethos i… Show more
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