2007
DOI: 10.2753/mtp1069-6679150203
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Management of Marketing Research Projects: Does Delivery Method Matter Anymore in Survey Research?

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Cited by 29 publications
(20 citation statements)
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“…However, we had to drop 73 responses because the respondents failed to complete the entire survey instrument. While this completion rate is low, it is in line with the findings of other researchers who have employed electronic survey instruments to collect data from business professionals (Beebe, Young, & Chang, 2014;Roster, Rogers, Hozier, Baker, & Albaum, 2007;Roy & Berger, 2005).…”
Section: Sample Characteristicssupporting
confidence: 85%
“…However, we had to drop 73 responses because the respondents failed to complete the entire survey instrument. While this completion rate is low, it is in line with the findings of other researchers who have employed electronic survey instruments to collect data from business professionals (Beebe, Young, & Chang, 2014;Roster, Rogers, Hozier, Baker, & Albaum, 2007;Roy & Berger, 2005).…”
Section: Sample Characteristicssupporting
confidence: 85%
“…85 Despite the positive results of some previous research, additional research surrounding the use of online data collection has not been as positive. For example, Roster et al (2007) found that the use of online means for data collection produced an inferior response rate, and more item omissions when compared to traditional collection 90 methods. In addition, Roster, Rogers, & Albaum (2004) observed more neutral evaluations when compared to the use of telephone interviews.…”
Section: Q2mentioning
confidence: 99%
“…Previously, Roster et al (2007) identified low-response rates and 55 item omission rates as issues associated with online data collection methods. This study's focus is to examine the factors that impact data quality and survey participation when online data collection is conducted.…”
Section: Abstract Data Collection Introductory Elements Online-surmentioning
confidence: 99%
“…In this case the sample represents the overall population very well in terms of gender, age and patronage concentration. Furthermore, characteristics of online samples do not differ substantially from samples obtained by offline methods (Roster et al 2007). …”
Section: Limitations and Further Researchmentioning
confidence: 98%