Violence within the National Health Service (NHS) continues to constitute a significant issue, especially within mental health and learning disability services where incidence remain disproportionately high despite the context of zero tolerance. This paper reports further on the implications of a survey into the discrepancy between actual and reported incidents of violence in the learning disability division of one mental health NHS Trust. A wholepopulation survey of 411 learning disability nurses was conducted yielding a response rate of nearly 40%. There were distinct differences in the levels of violence reported within specific specialist services along with variation between these areas according to clinical environment, years of experience and nursing band. The study doesn't support previous findings whereby unqualified nurses experienced more incidents of violence than qualified nurses. The situation was less clear, complicated by the interrelationship between years of nursing experience, nursing band and clinical environment. The conclusions suggest that the increased emphasis on reducing violent incidents has been fairly successful with staff reporting adequate preparation for responding to specific incidents and being well supported by colleagues, managers and the organisation. The differences between specific clinical environments, however, constituted a worrying finding with implications for skill mix and staff education.
Key WordsLearning disability; violence; staff experience; workplace reporting; zero tolerance
Word count 4068
Aims and objectivesThe paper explores the implications of a survey into the discrepancy between actual and reported incidents of violence, perpetrated by service users, within the learning disability division of one mental health NHS Trust. A whole-population survey of 411 learning disability nurses was conducted yielding a response rate of approximately 40%. Background Violence within the NHS continues to constitute a significant issue, especially within mental health and learning disability services where incidence remain disproportionately high despite the context of zero tolerance. Conclusions There were distinct differences in the levels of violence reported within specific specialist services along with variation between these areas according to clinical environment, years of experience and nursing band. The study doesn't support previous findings whereby unqualified nurses experienced more incidents of violence than qualified nurses. The situation was less clear, complicated by the interrelationship between years of nursing experience, nursing band and clinical environment. The conclusions suggest that the increased emphasis on reducing violent incidents has been fairly successful with staff reporting adequate preparation for responding to specific incidents and being well supported by colleagues, managers and the organisation. The differences between specific clinical 2 environments, however, constituted a worrying finding with implications for skill mix and ...