“…Effective management often cannot be achieved with a quick assessment and diagnosis, but requires a more comprehensive work-up, thoughtful discharge planning, and referral to health and community support services. Frequent presenting issues or problems that ED staff need to be competent in managing include cognitive impairment (Hayes, 2000), delirium (Thurston, 1997;Kakuma et al, 2003), falls (Letvak and College, 2000), polypharmacy (Hayes, 2000), elder abuse (Fulmer et al, 2000) and trauma (Criddle, 2006).…”