Management based critical success factors in the implementation of Enterprise Resource Planning systems

Bradley, Joseph

doi:10.1016/j.accinf.2008.04.001

Cited by 137 publications

(116 citation statements)

References 45 publications

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“…Eastern and Central Europe) have found similar results. For example, Ziemba and Kolasa [61] found that top management support, user involvement and process management have an impact on information systems projects, while Bradley [62] concluded that the determinants of enterprise system adoption success are user involvement, user empowerment, system reliability and cooperation with the system supplier (vendor).…”

Section: Discussionmentioning

confidence: 99%

“…Additionally, sufficient training builds a positive climate towards the implemented system, thus, increasing its use and overall acceptance. Moreover, training enhances the ease of use, which in turn increases the probability for system success [62].…”

Section: Fmentioning

confidence: 99%

“…More specifically, training enhances the skills and increases the practical expertise of real-time users [62]. Nah, Zuckweiler, and Lau [63] found out that adequate training enhances implementation success, while lack of training undermines the whole process.…”

Section: Fmentioning

confidence: 99%

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Critical success factors for ERP implementation in SMEs

Chatzoglou

Fragidis

Chatzoudes

et al. 2016

Annals of Computer Science and Information Systems

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Abstract-The highly competitive global environment of the last few decades has urged companies to rely on Information Systems (IS) in order to improve customer service, reduce costs and increase productivity. In that direction, Enterprise Resource Planning (ERP) systems are being used as significant strategic tools that provide competitive advantages and lead to operational excellence. Despite that, ERP implementation projects are complicated, costly and include high failure risks. The present study aims (a) to develop and (b) empirically test a conceptual framework that investigates the factors affecting ERP system effective implementation in Small and Medium Enterprises (SMEs). The examination of the conceptual framework was made with the use of a newly-developed structured questionnaire that was distributed to a group of Greek SMEs. After the completion of the research period, 159 usable questionnaires were returned. The reliability and the validity of the questionnaires were thoroughly examined, while research hypotheses were tested using the "Structural Equation This work was not supported by any organization.According to Garg and Garg [8], this "enables the decisionmaking process to be timely, consistent and reliable across organizational units and geographical locations" (p. 424).ERP implementation has various benefits throughout the organisation: elimination of redundant information, drastic declines in inventory, reduction of production cost, better understanding of the changing customer needs, more efficient management of the extended network of suppliers and customers, increased productivity, improved response time, and decreased production cycle [5] However, ERP implementation requires considerable financial resources, while the whole implementation project is considered complex, lengthy, and quite challenging [9] [ 1 3 ] . A s a r e s u l t , t h e s u c c e s s r a t e o f s u c h p r o j e c t s i s considered to be quite disappointing [14] [15] [16]. More specifically, Samuel and Kumar [17], argue that the success rate is, only, around 50%, while approximately 90% of ERP implementation projects are late, or over budget. On the same vein, Umble and Umble [18] reported failure rates between 50% and 75%. Therefore, additional empirical studies are necessary in order to assist companies in increasing the success rates of ERP implementation projects.Under that context, the aim of the present study is twofold: (a) develop an original conceptual framework (research model) examining the impact of various research factors on ERP implementation success, (b) empirically test that framework, using data from Small and Medium Enterprises (SMEs) located in Greece (empirical research).(a) The development of the conceptual framework was based on two methodological steps: firstly, a review of the literature identified the factors that were used by previous studies as antecedents of ERP implementation success; secondly, a panel of experts was used in order to discuss these factors and provide a list of the most si...

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Section: Discussionmentioning

confidence: 99%

Section: Fmentioning

confidence: 99%

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Critical success factors for ERP implementation in SMEs

Chatzoglou

Fragidis

Chatzoudes

et al. 2016

Annals of Computer Science and Information Systems

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“…Efektyvus projekto pasirinkimas padidina projekto sėkmės tikimybę, ypač kai projektas vykdomas pagal projektų valdymo įgyven-dinimo gaires (Nwachukwu et al 2010). Bradley (2008) nuomone, projektas yra sėkmingas, jei jis atitinka organizacinius tobulinimo kriterijus ir užbaigiamas laiku, bei neviršijant biudžeto. Jis tyrinėjo žmonių išteklių planavimo sistemos įgyvendinimo sėkmės veiksnius.…”

Section: Statybos Projektų įGyvendinimo Sėkmės Vertinimo Teoriniuose unclassified

Statybos projektų įgyvendinimą lemiančių sėkmės veiksnių daugiakriterė analizė

Gudienė¹

2014

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“…O objetivo de gerenciar um projeto é aumentar as possibilidades de atingir os objetivos e obter sucesso além da preparação para possíveis cenários que possam vir a ocorrer e criar a necessidade de modificar o planejamento do projeto. Assim, a próxima seção discute os FCS que são amplamente discutidos na literatura, não somente na área de projetos como na implantação de software Bradley (2008), o que demonstra sua devida importância e ampla aplicabilidade.…”

Section: Sucesso Em Projetosunclassified

Identificação e Análise de Fatores Críticos de Sucesso em Projetos

Vezzoni¹,

Júnior

Banzi³

et al. 2013

GeP

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A proposta deste trabalho é compreender as relações entre fatores críticos de sucesso e sua influência no desempenho de projetos. Para alcançar este objetivo foram utilizados dados coletados por um survey que resultou em 216 observações válidas. A pesquisa é caracterizada por uma abordagem quantitativa, com caráter descritivo e explicativo, amostragem por julgamento e como técnica a regressão logística. Os resultados obtidos mostram que a comunicação eficiente, o empowerment, o gerenciamento de mudanças, o gerenciamento de requisitos, a preparação para enfrentar riscos e o suporte da alta administração aumentam a probabilidade dos projetos atingirem o sucesso.DOI:10.5585/gep.v4i1.83

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Management based critical success factors in the implementation of Enterprise Resource Planning systems

Cited by 137 publications

References 45 publications

Critical success factors for ERP implementation in SMEs

Critical success factors for ERP implementation in SMEs

Statybos projektų įgyvendinimą lemiančių sėkmės veiksnių daugiakriterė analizė

Identificação e Análise de Fatores Críticos de Sucesso em Projetos

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