When deciding if they are fairly paid, people look at both the absolute amount of pay and the relative amount of pay. The relative amount of pay is determined by comparing their own pay with that of others. This study investigated the relative component of pay satisfaction for 143 municipal employees. Town employees were asked to rate the importance of 17 different pay comparisons which represented 4 broad categories of referents: external, personal, economic, and ego comparisons. The effects of each type of referent on feelings of pay satisfaction then were assessed. Results suggest that external comparisons may lower pay satisfaction while personal comparisons tend to increase pay satisfaction.
For decades scholars have investigated the issue of pay satisfaction. ByThe major reason for this interest is the behavioral outcomes believed to Michael j'Vest' °* accompany pay dissatisfaction. For instance, compensation policies and amounts: 1) influence individuals to remain with or to leave an employer (Finn and Lee, 1972; Mahoney, 1979), 2) influence individual decisions to come to work on a given day (Mobley, Hand, Meglino, and Griffeth, 1979; Porter and Steers, 1973; Steers and Rhodes, 1978), and 3) influence the extent to which workers are willing to perform as the organization desires (Lawler, 1971; Lawler and O'Gara, 1967; Mahoney, 1979; Vroom, 1964).Despite numerous studies of this issue, little is known about the factors that cause employees to be satisfied or dissatisfied with their pay. It is known that "pay satisfaction" is both an absolute and a relative concept. That is, people decide if they are paid fairly by evaluating both the absolute and relative amount of pay received. The absolute amount is very straight forward, and is simply the gross pay. The relative component is more complex, as it involves individuals comparing their pay with that of such referent others as coworkers, family members, and the general cost of living. Consequently, pay satisfaction becomes an issue of psychological adequacy as well as financial adequacy.