Malaysia my second home: The influence of push and pull motivations on satisfaction

Wong, Brian Kee Mun; Musa, Ghazali; Taha, Azni Zarina

doi:10.1016/j.tourman.2017.03.003

Cited by 71 publications

(52 citation statements)

References 74 publications

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“…Equestrian tourists who feel a higher level of any dimension of equestrian tourists' motivations (escape, eustress, aesthetics, self-esteem, group affiliation, entertainment, and family) will rate F&BSQ, ASQ, and OSQ more highly than others with a lower level of motivation. These results are in line with similar research [37][38][39]. At the same time, the relationships between ASQ and OSQ and F&BSQ and OSQ are positive and statistically significant, which further confirms the importance of hospitality services quality in the evaluation of the overall service quality.…”

Section: Discussionsupporting

confidence: 91%

Can the Quality of Hospitality Services Play a Role in Sustainable Equestrian Tourism in Slovenia? Mediations, Effects, and Implications

et al. 2019

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This study investigates the relationship between the quality of hospitality services and sustainable equestrian tourism development in Slovenia. The focus will be on the relations between equestrian tourism motivations, hospitality services quality, overall service quality, equestrian tourists’ satisfaction, and behavioral intentions. The target population was equestrian tourists who stayed in one of 30 tourism farms in Slovenia and used both accommodation and food and beverage services. Face-to-face surveys with convenience sampling were used for the data collection. The results show that equestrian tourism motivations are positively associated with both hospitality services quality and the overall service quality in equestrian tourism. Moreover, the overall service quality in equestrian tourism is positively related to equestrian tourists’ satisfaction, while equestrian tourists’ satisfaction is positively related to behavioral intentions. In addition, accommodation service quality and food and beverage service quality both mediate the association between equestrian tourism motivation and overall satisfaction. The study provides both theoretical and practical implications. For one thing, it fills the research gaps present in the literature. In addition, it gives practical guidelines to farmers and tourism practitioners regarding equestrian tourism development as one of the popular areas of sustainable tourism development in rural settings.

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Section: Discussionsupporting

confidence: 91%

Can the Quality of Hospitality Services Play a Role in Sustainable Equestrian Tourism in Slovenia? Mediations, Effects, and Implications

et al. 2019

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“…Motivation is a major determinant of the travelers' behavior [29]. The essential concept of motivation is a 'need' [30].…”

Section: Motivation For Religious Travelmentioning

confidence: 99%

Understanding Religious Traveling from Central Asia to Saudi Arabia Using Cluster Analysis

2018

J. Appl. Sci. Res.

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Islamic revival in Central Asia: The Central Asian countries, especially after the collapse of Soviet regime, are seeing a revival in their religion which could be a boon for religious tourism [1]. The importance of the whole Asia in religious tourism is supported by the fact that of an estimated 600 million religious and spiritual voyages [2], around a half is in Asia. With limited research on religious travel and pilgrimage in post-Soviet countries, the main aim of the current study is to understand travel motivations of Muslim pilgrims from Central Asia to Saudi Arabia. The cultural, social, and political significance of religious travel by Muslims is of vital importance. Performing the Hajj at least once in the lifetime is the fifth pillar of Islam and a duty on Muslims who can afford to do that financially and physically. The Hajj along with the Umrah and the lesser pilgrimage, such as Ziyarat (visiting sacred sites), constitutes an act of religious tourism that is unparalleled in other religions [3]. The Pew Research Center on Religion and Public Life in a comprehensive demographic study of more than 230 countries and territories [4] estimated that there were 5.8 billion religiously affiliated people around the globe, representing 84% of 6.9 billion world population. With more than eight-in-ten people identifying with a religious group, there were 2.2 billion Christians (32%), 1.6 billion Muslims (23%), 1 billion Hindus (15%), nearly 500 million Buddhists (7%) and 14 million Jews (0.2% of the world's population) as of 2010. Christianity has been by far the world's largest religion, however with the world's total population projected to increase to 9.3 billion between 2010 and 2050 (35% increase), Muslims expected to rise by 73% over that same period. As a result, according to the Future of World Religions projections [5] of Pew Research Center, by 2050 there will be parity between Muslims (2.8 billion, or 30% of the population) and Christians (2.9 billion, or 31%). Muslim population is projected to grow in absolute number in all regions of the world. Islam has emerged in Asia. It explains the fact that more t han two-thirds of the World Muslim population resides in this continent [6]. Looking to the future, the Asia-Pacific region will remain to be the home of a majority of the Muslims in the world [5]. However, the population trends of Muslims living in different Asian countries vary. Countries with large current Muslim populations (such as Indonesia, Pakistan and Bangladesh) will anticipate a decline of Muslim population between 2010 and 2050, while other countries will demonstrate growth [5]. The Central Asian countries, after getting independence from the 70-year-long enforced secularization process, have been anticipating an Islam revival. This region consists of five countries: Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan. The total population of this region increased from 17.5 million in 1950 to 61.3 million in 2010 and projected to be 85.2 million by 2050. The related percentage ...

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“…The tourist profile provides useful information for travel agencies. Travel packages should be created based on understanding, for example, the tourist's motivation to achieve the satisfaction of that traveler (Gnoth, 1997;Wong et al, 2017), growing the chances of turning the tourist into a loyal customer that will buy tourism products again.…”

Section: Research On Tourism and Information And Communication Technomentioning

confidence: 99%

“…Satisfaction represents the extent to which the evaluation of a tourist regarding the features of a travel destination exceed the expectations he/she had about those features (Tribe & Snaith, 1998;Wong et al 2017) and can lead to revisiting a place or to the willingness to recommend it as a travel destination. One may analyze the overall satisfaction at the destination or satisfaction related to various components such as: natural or anthropogenic attractions, accessibility and mobility, tourist services, tourism signposting and information, internet quality, hospitality, entertainment, cleanliness, value for money (Central Bureau of Statistics Aruba, 2014; Observatori del Turisme a Barcelona Ciutat i Regio, 2017; Ramires et al, 2018).…”

Section: Research On Tourism and Information And Communication Technomentioning

confidence: 99%

Theoretical Approach to the Profile of Tourists Visiting Urban Travel Destinations

Talpoș¹,

Bolog²

2020

Studia UBB Geographia

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Theoretical Approach to the Profile of Tourists Visiting Urban Travel Destinations. The tourist profile is a key element in tourism, being addressed both in the academic and professional area. Possessing information regarding the tourist's features leads to market segmentation, creating adequate marketing and management strategies, providing an appropriate tourism offer, choosing the most advantageous promotion channels, obtaining tourists' loyalty or their recommendation to others. Also, urban tourism is a form of tourism practiced by an important number of tourists. Thus, the main purpose of this study is to provide a theoretical approach to the profile of tourists visiting cities and the secondary objectives are to identify research conducted recently on this topic, the approach of this concept by stakeholders and the variables of the profile of these tourists. This research consists of a review of studies and content analysis of the papers written on this topic was realized. Research on the tourist profile has been conducted all over the world, including Romania, approaching the characteristics of tourists with various preferences regarding, for example, the chosen types/forms of tourism, travel services, motivation, satisfaction or loyalty. We identified and analyzed the socio-demographic, geographical and behavioral variables and approached the importance of data regarding tourist features for various stakeholders.

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Malaysia my second home: The influence of push and pull motivations on satisfaction

Cited by 71 publications

References 74 publications

Can the Quality of Hospitality Services Play a Role in Sustainable Equestrian Tourism in Slovenia? Mediations, Effects, and Implications

Can the Quality of Hospitality Services Play a Role in Sustainable Equestrian Tourism in Slovenia? Mediations, Effects, and Implications

Understanding Religious Traveling from Central Asia to Saudi Arabia Using Cluster Analysis

Theoretical Approach to the Profile of Tourists Visiting Urban Travel Destinations

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