Making technology accessible for older users

Meyer, Beth; Mead, Sherry E.; Rogers, Wendy A.; Schneider-Hufschmidt, Mattias

doi:10.1145/286498.286837

Cited by 7 publications

(4 citation statements)

References 3 publications

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“…The elderly are likely to experience a decrease in cognitive, functional, and motoric impairments and memory declines (Kurniawan & Zaphiris, 2005), which make it difficult to use IT such as controlling mouse to scroll down (Hawthorn, 2000), clicking links (Ellis & Kurniawan, 2000), and memorizing previous activities (Meyer et al, 1998). However, the elderly could easily access IT services and apps regardless of normal aging impairments when the IT systems offer high usability and great user experience (Becker, 2005) as the high usability of digital service could extend human abilities while hiding technical complexity behind the scenes.…”

Section: Advanced Usabilitymentioning

confidence: 99%

A Typology for AI-enhanced Online Ideation: Application to Digital Participation Platforms

Bono Rossello,

Simonofski,

Clarinval

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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Along with the progress of digitalization, it becomes essential for everyone to use digital means at every corner in society. At the same time, the potential disadvantages of not being able to use digital services have increased. This paper, by focusing on the elderly as one of the central concerns in the digital divide discussion, studies the elderly's technology acceptance through a comparative study of two countries. Denmark and Japan are chosen as subjects of the study, which have similarly advanced IT infrastructure but significant difference in IT utilization among the elderly. The comparative analysis shows that reasons why the elderly do not use IT are very different, but three key aspects are identified as essential drivers of IT use. That is: advanced usability, informal supporters, and external mandate. Our work identifies findings within the current digital divide discussion and provides implications for the future inclusion strategies of the elderly.

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Section: Advanced Usabilitymentioning

confidence: 99%

A Typology for AI-enhanced Online Ideation: Application to Digital Participation Platforms

Bono Rossello,

Simonofski,

Clarinval

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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“…Diverse groups, such as with older workers, prolong the formation process in a group [3]. In the long run, this diversity increases the flexibility and life path multiplicity [38], meaning that there will be a larger range of possibilities available for group evolution. On this basis, we argue that designing for cross-generational groups impedes attempts to predict and generalize possible snapshots of the group's status in its developmental life cycle.…”

Section: Discussionmentioning

confidence: 99%

“…Work on supporting older adults in HCI has started with the premise that this population has special usability needs [38]. Considering older workers in a collaborative context allows us to radically change perspective.…”

Section: A Synthetic Approachmentioning

confidence: 99%

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Old is Gold: Integrating Older Workers in CSCW

Convertino

Rosson

Carroll

Proceedings of the 38th Annual Hawaii International Conference on System Sciences

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The tradition of a worker who retires by age 65 is being replaced by a trend of longer periods of employment, leading people to believe that an aging workforce will be a major social transformation of this century. With the proliferation of collaborative tools in workplace settings, we posit that it is essential to address the unique characteristics of older workers when designing groupware. In this paper, we marshal literature from adult learning, training, and work to articulate the unique assets and competencies of older workers, notably: knowledge and experience, adeptness in social group dynamics, and finely tuned strategies for improving group performance and productivity grounded in prior experiences. Further, we argue that the CSCW community should leverage these opportunities to support the expanding older workforce with groupware. We describe a synthetic approach to study how we might best support older workers in workplace settings and outline design implications for CSCW.

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